Poor external tiling... Next steps?

[HeyMacarenaAye]

They don't have the knowledge to make it right , also it will cost more than you paid them to correct it .

I feared as much. What would you do in my situation?

 

[Time's Ran Out]

@jcrtiling is a TTA member - won’t be an official report but would still stand up in court.
Look like a total rip out.
Any hairline cracks, loose sounding tiles with freeze thaw action will ‘pop’ after 1st cold weather.
Don’t understand where Larsen adhesive is used or was that the binding to a sand/cement base - what’s under the tiles?

 

[HeyMacarenaAye]

Larsen grout was used. The tiles were laid on a bed of wet concrete. No adhesive or admix was used. And the tiles weren't back-buttered.

 

[Dumbo]

I feared as much. What would you do in my situation?

Talk to a solicitor who specialises in this sort of work , he will tell you what you need in the way of a professional witness .

 

[Just Rizzle]

i think most of the tiles will come up and be able to be used again if you cut through the grout joints so you should be able to save your tiles,
for out door tiling i would of done in a sand cement and lime mix on a 50mm bed with a 8mm comb of tile master ultimate to the back of the tile this is the way my m8 dose it and have yet to see any of his tiles lift and hes a specialist patio tiler in stone and porcelaine.
he also preps the ground by putting a base of sharp sand lime and pea gravel again about 50mm deep and compressed using a wacker plate this he dose with a dry mix then sprinkles with water the lime makes the patio breatherble and grouts in chemical patio grout filler

 

[marbleman]

the Biggest failure in the tiling industry is porcelain laid outside laid by landscapes that just do not understand the installation of porcelain external the trouble is they are given bad installation by supplies this is what they say seal the back of the tile SBR and then you can back butter the tile with neat cement and bed on dry sand cement mix and mallet it down it does not work failure will happen very quickly as cement does not absorb into the tile and the sealer does nothing
What chance for a tiling contractor as the landscapers believe they are doing it right we need the correct installation to be shown to the morons that are selling these products again its the poor customer that is paying the price for bad advice and incorrect installation
USE A TILING CONTRACTOR with the correct background in legations for installation in porcelain outside it is the only way to go

 

[Stu Lilley]

Jeee who are these fitters doing this crap work ....why is there not a name and shame area online