Morning chaps.
Update and a bit of background for you.
This is my mate's job, we pair up sometimes on each others larger plumbing projects.
So, he's handling the client and the Tiler and I came on here to help support him with your professional advice and opinions, so thank you all for your inputs.
He spent yesterday going over the tiles again with the kf
cement residue remover and then the kf intensive cleaner (both at 1:1). He couldn't get the Tiler back for yesterday but will be "having a word", meantime he had to appease the customer.
Results looked good, by end of play and all was pretty much dried out. He wanted to use the products supplied by the
tile shop, before resorting to stronger stuff in the range and I understand his logic... ie: follow the suppliers advice (for now).
As ALL involved are now looking at this "under a microscope" (which is what always happens when a customer is disgruntled) there are a couple of stubborn blemishes still remaining and may need another going over, but, as of yesterday evening it's looking promising, which is good news as the client would prefer to use the same tiles in the ensuite and having her confidence restored is a positive thing for all.
On a side note... am I allowed to ask here for any of you guys' details for future work in the North London and Herts area?
I have a guy who's work is excellent but he usually needs 6-8 weeks notice, which I just can't always give, due to work coming live for me.
I've tried others and none have measured up... with a couple being absolute nightmares!
I do fairly high spec work and know that it's the tiling that makes the job.
So, please guide me if I should request this elsewhere and apologies if I've tested forum
rules.
Thanks again,
Dean