Potterton Titanium 40 (Baxi Platinum) CH shut down/overheat ?

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Hi..

Heating Engineer here, ready to give up !!

We have been looking into an over heat issue with a Potterton Titanium Combi 40kw, Customer thinks about 5 years old.

They have had 3 engineers out previously, all walked away.

Boiler was firing on both CH and DHW and then cutting out after 8-10secs indication likely pump issue/circulating problem/blockage etc.

System was power flushed 1 year ago to date
Mag Filter installed
Previous engineers replaced Diverter Valve Cartridge & Motorised Diverter Head, Clean out Plate HEX.
Still fault on both.

Customer lives in Hard Water Area

We attended :

Changed the Plate HEX and this cured DHW, this now works perfectly and boiler cycles correctly up and down within range depending on secondary water flow.
CH still overheating reaching 85-90 then shutting down.
Changed both thermistors even though within range,
Stripped out flow and return pipework to main HEX incase any lodged blockage in sensor pocket. Stripped full diverter valve brass body and filters.
Stripped down circulator and cleaned all ( MagDrive Grundfos Pump )
Completely cut out and separated rad circuit from boiler and tested the boiler CH through 50m coil of Speedfit !!
Replaced PCB as a final resort because it looked like the pots were not reading correctly on CH.
We have also ran cold water through the heat exchanger using filling loop through full CH circuit and out through Mag filter return and flow rates are good.

Boiler still overheats and shuts down after 8-10 secs flow pipe heats up far too quickly !

After all that ! .. my question would be would you change the Main HEX or the Pump, we can physically hear and feel the pump spinning and this would also be required for DHW which is working perfectly so be it to only circulate through boiler and plate, therefor i would lean more towards the main HEX, but my issue is would it not overheat and fault quicker in DHW mode cycling to full power with a scaled up main HEX and not on CH first because boiler...

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Potterton Titanium 40 (Baxi Platinum) CH shut down/overheat ?
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