Problems with Tiler

[Gisela]

I have just had my kitchen tiled with porcelain tiles it's a 10 sq metre area. He quoted to lift the existing tiles which were not very old and had been expertly laid, but I had the conservatory tiles with porcelain tiles by a different Tiler and it looked lovely so decided to do kitchen as well. Sadle the Tiler that did it became ill so I got quotes. The Tiler who has done it has made a complete mess. He removed the tiles in three hours and disappeared for the day, but did not remove the adhesive. He returned the next day and tiled and qrouted in the space in under 6 hours. I have lipped tiles, uneven floor, chipped tiles one inch of ugly grout all round the walls. He said the chipped tiles were my fault because I walked on it, which I did not. Could you advise me if you think 3 hours is a reasonable time span for one person to remove tiles and adhesive on a 10 sq meter area, as he is calling me a liar and saying he did remove the adhesive even though I saw he didn't. Also is it reasonable for one person to tile and grout this area in under 6 hours. He did not use tile spacers or anything, he did not have a spirit level and had to borrow a chisel. I would appreciate your reply

 

[Sean SML Tiling]

Some photos would help. That does seem a little too quick to complete 10m of tiling. Alot of tilers don't use spacers as tiles can vary in size. Regarding the grout around the perimeter that should be cut neat and finished with silicone to allow for expansion.

 

[White Room]

As above pictures would be a good indication of the standard of work.

 

[Andy Allen]

The amount of time it takes is immaterial its if your happy with the job or not that counts..if not then don't pay him till he has had the opportunity to put it right to your satisfaction. .