.........and he is probably new to this position.
If he can't do the position he shouldn't be holding the position.
Out of all the different aspects i do in my business, tiling is the one aspect people are willing to have a go at themselves. People don't seem to realise there's more to it then spreading some "muck" and sticking a tile to it.
The one thing that sets this forum apart from others i have seen is the members knowledge and willingness to share that knowledge to ensure the trade is exercised correctly. If we all want to change this situation of cowboys, bad advice, and inproper workmanship then the actions we're all doing here need to spread beyond the forum.
Have a word with his boss, don't be rude, make a joke of it even but get the point accross as to why it's ill-advice. I'm sure he/she wouldn't want customers returning saying "your bloke told me to do this and now look!"
I always listen out when i'm in suppliers, even B and Q on my day off with the misses actually. If i over hear a conversation i can help on i pipe up. The employee will start looking up to you as a man in the know, and the "customer" becomes a potential customer to you once you hand them your business card
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