B
Beepboop
I’m having problems with my bathroom I’ve had retiled and really need some advice. Sorry – slight saga ahead.
The property is flat on the top two floors of a Victorian terrace house in London, I guess it was renovated about 5 years ago. The bathroom is on the lower of the 2 floors, but the 2[SUP]nd[/SUP] floor of the house, and has wooden floors and partition walls. It has a bath with shower above it, the walls are tiled with slate and there’s a folding shower screen along the side of the bath.
There were previously problems with water coming through into the flat below when the shower was used, I put extra sealant around the bath and that fixed it. After a year the sealant became mouldy, so I thought I would re grout the tiles. Unfortunately as I removed the grout all the tiles just fell off the wall, they weren’t stuck on at all and were just being held up by the grout. At this point I thought I would get someone in as it was becoming a bigger job than I wanted to take on.
Because of come problems with the roof and gutter I’ve got people who work for the freeholder planned to come and do some work, so I asked them if they could do the bathroom, they came and said they’d redo the problem area for £200 using spare tiles I have, and assured me that everything would be sealed and leak free. The tiling looked OK when they had finished, but I was annoyed that the slate tiles were covered in a film of black grout. I started to polish it off, then realised I was doing work I had paid them for, and asked them to come back. I also noticed that no Silicon sealant had been applied, so asked them to come and do that as well. I would have thought that was pretty basic – they weren’t bad about it and came the next morning, cleaned the tiling and .
After a couple of days to allow everything to set I said my (very annoyed by this point) tenant-flatmate could use the shower. It leaked into the flat below. I inspected the grouting and sealant and found holes in the grout and gaps in the sealant, it was mostly leaking in the corner, along the long side, and a little on the short side. I called them back and more grout and sealant was applied. It still leaked, more sealant was applied yesterday. I had a shower this morning and can still see water leaking through.
I’m now fed up with this whole situation. I didn’t tackle it myself as I didn’t want to do a half-assed job and for it still to leak, but I’ve managed to end up with that anyway. I feel like I should give up on them and get someone else in to do it. Is there any way I can tell for myself exactly what the problem is? Should I keep getting them in until it’s fixed, or can I get my money back off them and get someone else in to re do it? I paid them to sort the problem out, but it’s worse now.
Pic is of the bath after I removed the grout.
The property is flat on the top two floors of a Victorian terrace house in London, I guess it was renovated about 5 years ago. The bathroom is on the lower of the 2 floors, but the 2[SUP]nd[/SUP] floor of the house, and has wooden floors and partition walls. It has a bath with shower above it, the walls are tiled with slate and there’s a folding shower screen along the side of the bath.
There were previously problems with water coming through into the flat below when the shower was used, I put extra sealant around the bath and that fixed it. After a year the sealant became mouldy, so I thought I would re grout the tiles. Unfortunately as I removed the grout all the tiles just fell off the wall, they weren’t stuck on at all and were just being held up by the grout. At this point I thought I would get someone in as it was becoming a bigger job than I wanted to take on.
Because of come problems with the roof and gutter I’ve got people who work for the freeholder planned to come and do some work, so I asked them if they could do the bathroom, they came and said they’d redo the problem area for £200 using spare tiles I have, and assured me that everything would be sealed and leak free. The tiling looked OK when they had finished, but I was annoyed that the slate tiles were covered in a film of black grout. I started to polish it off, then realised I was doing work I had paid them for, and asked them to come back. I also noticed that no Silicon sealant had been applied, so asked them to come and do that as well. I would have thought that was pretty basic – they weren’t bad about it and came the next morning, cleaned the tiling and .
After a couple of days to allow everything to set I said my (very annoyed by this point) tenant-flatmate could use the shower. It leaked into the flat below. I inspected the grouting and sealant and found holes in the grout and gaps in the sealant, it was mostly leaking in the corner, along the long side, and a little on the short side. I called them back and more grout and sealant was applied. It still leaked, more sealant was applied yesterday. I had a shower this morning and can still see water leaking through.
I’m now fed up with this whole situation. I didn’t tackle it myself as I didn’t want to do a half-assed job and for it still to leak, but I’ve managed to end up with that anyway. I feel like I should give up on them and get someone else in to do it. Is there any way I can tell for myself exactly what the problem is? Should I keep getting them in until it’s fixed, or can I get my money back off them and get someone else in to re do it? I paid them to sort the problem out, but it’s worse now.
Pic is of the bath after I removed the grout.
