Right or wrong.

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The tile shops here quote the customer for everything bar the labour so this leaves us no chance of supply unless we get to the customer first !!:smilewinkgrin:
i have also noticed that customers only have to wink in certain shops for a discount which makes mine look mean:incazzato:
 
The tile shops here quote the customer for everything bar the labour so this leaves us no chance of supply unless we get to the customer first !!:smilewinkgrin:
i have also noticed that customers only have to wink in certain shops for a discount which makes mine look mean:incazzato:

very true mate! many tile shops will give the customer a discount thats sometimes equal to the trade price just to clinch the deal.
 
It's not in my nature to do that to a customer concerning the adhesive, a price is a price and the only extra's are the one's which accure during works which were unforseen
 
Not a practice I'll get into. had a couple of customers who ask if the tiles are included in the fixing price!! then I know I'm not going to win it lol
 
It is not wrong to give a quote for labour only. but it is disturbing to hear some of the under hand methods that people are using to win jobs. I have always found that my reputation gets me in the door and my competitive price for labour and materials wins me 95% of the quotes I give. Telling people on the day you are supposed to start work that the adhesive is not included is wrong!!!!!!! and nothing anybody says will make it right.
 

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Right or wrong.
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enduro,
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