Rubi Rubi Tx-900n Problem?

[Gumposam]

Morning all,

I have a new Rubi TX-900N , I just wanted to ask anyone who owns this cutter whether theirs is the same as mine or not.

My issue is this - the central bar that runs down the middle of the sprung bed stands proud of the bed at the top end, but is flush at the other end, So in effect a small tile will rock back and forth at the top end making it difficult to achieve a thin cut on smaller tiles - Does anybody elses do this? Obviously if it's a problem I can take it back for exchange but thought I'd see what the general consensus is first!

Cheers!

 

[kevsalt]

doesnt sound right that ive got one but never had that issue

 

[Qwerty]

My TX900N doesn't do that

 

[White Room]

Could it be worth rattling the side plates just in case something has jammed.

 

[Qwerty]

Thinking of it, your springs under the top part of the plates may have dislodged causing it to drop

 

[Gumposam]

I returned it for repair and Rubi sorted it out for me, collection and delivery - cant say fairer than that Good customer service