Small Misunderstanding

[AMtek]

Text a customer this morning with a price for a job.

Hours later I got a text back saying "lol". I thought he was taking the pee because he thought my price was too high.
I simply replied "?". HIs reply to this "haha thanks for the quote" at this point I went off on one about him taking the pee and if he wants it done on the cheap then be my guest but don't come crying to me when it goes wrong.

His next reply was to explain that the "lol" was meant to go to someone else and the haha was because he had sent me the previous message by accident and that even though he was still waiting for another quote coming in he would like me to do the job

 

[White Room]

I'd rather just ring them, as proved texting can cause crossed wires..

 

[Qwerty]

Have nearly done something similar before, then thought better of replying so phoned them. Lucky I did too, as I totally misread the text!

 

[AMtek]

I'd rather just ring them, as proved texting can cause crossed wires..

Texts can be a nightmare for being taken the wrong way, just ask my Mrs!

I've been away this weekend so no access to the internet to email over a proper quote, that's how I normally like to do it!

 

[AliGage]

A bit impersonal texting, don't you think?

 

[Qwerty]

A bit impersonal texting, don't you think?

I agree it is, but I have found some customers (mainly younger folk) that communicate by text only. I hate it, but have found it the only way at times

 

[White Room]

I agree it is, but I have found some customers (mainly younger folk) that communicate by text only. I hate it, but have found it the only way at times

I find the same with younger customers....and I hate it with a vengance.

 

[Ian]

I agree it is, but I have found some customers (mainly younger folk) that communicate by text only. I hate it, but have found it the only way at times

Especially if thy use txt, spk, sumtimes its rlly hrd 2 undr stnd, bludy youth of 2day, cnt thy use the queens inglish. Mkes me rlly mad, I fink iv mde my point so I'l stp

 

[Qwerty]

Especially if thy use txt, spk, sumtimes its rlly hrd 2 undr stnd, bludy youth of 2day, cnt thy use the queens inglish. Mkes me rlly mad, I fink iv mde my point so I'l stp

Fanx bri

 

[Peter]

Lol key unda d mat m8

 

[The Legend; Phil Hobson RIP]

Especially if thy use txt, spk, sumtimes its rlly hrd 2 undr stnd, bludy youth of 2day, cnt thy use the queens inglish. Mkes me rlly mad, I fink iv mde my point so I'l stp

Bri what puts the wind up me is I understood every word you typed.:yikes:

 

[Ian]

Bri what puts the wind up me is I understood every word you typed.:yikes:

That's coz ur dwn wiv da kids Phil. U is wel cool

 

[CJ]

Wot d **** y'all saying. rrr:

 

[nybor62]

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[PaulSmith]

Hate text via customer. Email is far more pro.