Still having a problem with granite tiles

[bootsmckiber]

I think Mick nailed it,first the set tile should have had a proper curing time,secondly I would have read the instructions on whatever sealer he used,we have different product over here but I've never heard of leaving the sealer on for a day then wiping up the excess,on the first coat of sealer I'm wiping up the excess within 30 minutes of application,let the first coat soak in then go back the next day and second coat it,I've never had a problem or callback on sealant.As for your problem ,I would try using an enhancer to bring back your natural color,try it in a corner or closet,just test it on one tile then you be the judge,good luck.
Mike


I'd still get a pail of that sealer and read the instructions,or phone the company,then the better buisness bureau(if there's one in England)hacks like that make tiler's like us look bad.

 

[bootsmckiber]

If your going to small claims court definatly get the application instructions,I'm sure that's all you'll need to win your case.
Mike

 

[White Room]

"better buisness bureau" Could'nt expand on that for me Mike

 

[bootsmckiber]

In Canada it's a government office where people who get ripped off by a company or contractor can phone in with their complaint,in small claims court it helps in your defence(kinda shows you're serious)after a certain number of complaints(not sure how many)the bureau will step in and usually revokes their buisness licence.As a customer you can call the better buisness bureau and see if the worker,company,contractor etc has had any complaints against them,giving you the heads up.Good luck.

 

[White Room]

In Canada it's a government office where people who get ripped off by a company or contractor can phone in with their complaint,in small claims court it helps in your defence(kinda shows you're serious)after a certain number of complaints(not sure how many)the bureau will step in and usually revokes their buisness licence.As a customer you can call the better buisness bureau and see if the worker,company,contractor etc has had any complaints against them,giving you the heads up.Good luck.

What a great procedure

 

[TilingLogistics]

Thanks Kev
The problem we have is the tiler refuses to do anything about the tiles, he has written to say so. He has been paid in full, which was the biggest mistake.
We had to have another company out, who tried to remove the baked on sealer. The stains go through several tiles, so we know its not a natural feature of the tile. The new tiler will have another go at removing the sealer, before he seals and repolishes, but we are afraid that it still won't come out and we have incurred even more cost.
Hopefully we can claim the cost through the small claims court.
Regards
Shirley

It for me is very simple!!! In all jobs I do I only complete a test area! This proves to the customer that I can do what I say I will do, I can complete to the customers satisfaction and finally it tells me what I need to charge to complete.!!! Why ask another tiler or special;ist to do the whole floor? Ask them to do 1M2! If you are satisfied engage them ! If you are not then go elsewhere! That is the best advice I can give

Kev

 

[Deleted member 1779]

My guess is this is going to be have to be done again from scratch.

I would be using porcelain tiles.

 

[MICK the Tiler]

I'd really, really like to see some pics of this floor. Facsinating!!

 

[TilingLogistics]

I still think its basalt and I suspect the problem is occuring with the dye they often put in the tile. I looked at a 5000M2 Installation like this that a major company had done. They paid for granite and got basalt. Then lo and behold the supplying company and the fixers had gone out of business after they had been paid the £560,000

Kev