Terms & Conditions

[On one]

Would anyone like to send me their terms & conditions so that I could alter and amend them to my personal needs/situations? (domestic tiling generally)
If you could I would be grateful as at the moment I base everything on trust and being hunkydory when I get to the premises. But can foresee that the odd word here or there might clarify the situation on where the customer supplies the materials and they turn out not to be suitable or in enough quantities.

Much appreciated if you could ,Wrighty.

 

[Gazzer]

A valid request in these days so it seems.

 

[On one]

Well, you do seem to hear the words ''I thought that was included'' or they get a surprise when they question ££ for your lost time due to shortages.

 

[Gazzer]

Indeed, I am thinking the same as you. I was booked to do 2 bathrooms this week, I went yesterday and the walls were terrible. Before I got stuck in I questioned the contractor who said he would look and get back to me.....Now I have no response from phone calls ....Just wish he would tell me what is going on.
Now I can fix the walls but it will be extra materials and labour , its not what my rate includes !!

 

[charlie1]

Indeed, I am thinking the same as you. I was booked to do 2 bathrooms this week, I went yesterday and the walls were terrible. Before I got stuck in I questioned the contractor who said he would look and get back to me.....Now I have no response from phone calls ....Just wish he would tell me what is going on.
Now I can fix the walls but it will be extra materials and labour , its not what my rate includes !!

same old attitude... "The tiler will fix it". Pi55es me off, the job job is so much easier if the correct prep is done and it's also very easy to do the right prep so there is really no need for this type of incompetent level of prep.

 

[Qwerty]

Will send you mine mate

 

[On one]

Will send you mine mate

Cheers mate

 

[High Peak Tiling]

Cheers mate

I might be following you Wrighty, for domestic & commercial customers though. I always say I am getting materials (unless contractors use my supplier & they ring me to check ) but tiles is normally the customer/client! ... when I say 10/15% extra allowance for cuts on patterns or breakages, that doesn't mean a 55m2 floor only needs 54m2 !

 

[stusgsx]

Anyone want to send me their terms too?! I've never had any on my quotes I just write "to fix customer supplied tiles" that seems to do the trick most of the time but still get some saying "did your price include the tiles we spoke about?"
Oh I also state if it's plastic or metal trim too!

 

[Qwerty]

Anyone want to send me their terms too?! I've never had any on my quotes I just write "to fix customer supplied tiles" that seems to do the trick most of the time but still get some saying "did your price include the tiles we spoke about?"
Oh I also state if it's plastic or metal trim too!

Pm me your email address stu and I can send you mine

 

[rj1884]

Hi Geoff, sorry to trouble you but are you ok to send them to me as well please mate. Many thanks. Ricky.

 

[Qwerty]

Hi Geoff, sorry to trouble you but are you ok to send them to me as well please mate. Many thanks. Ricky.

Pm me your email address Ricky and I can send them

 

[andyq]

Hi Geoff, i would really appreciate taking a look as well please mate, i think its the way to go and might be very useful
many thanks. Andy

 

[White Room]

Could'nt bug you for a copy as well Geoff please:smilewinkgrin:

 

[Qwerty]

I'm going to start charging soon!!!

 

[Ian]

Just post them up

 

[andyq]

I'm going to start charging soon!!!

lol Geoff, your T&C's are very good mate, absolutely brilliant, i can't think of anything else to add

just one question, does it not scare a few potential customers off asking them to sign this? what sort of response do you get?

 

[thompsonbrown]

Would anyone like to send me their terms & conditions so that I could alter and amend them to my personal needs/situations? (domestic tiling generally)
If you could I would be grateful as at the moment I base everything on trust and being hunkydory when I get to the premises. But can foresee that the odd word here or there might clarify the situation on where the customer supplies the materials and they turn out not to be suitable or in enough quantities.

Much appreciated if you could ,Wrighty.

There are loads of T&C templets available online, but my best advice would be to keep them simple and make sure you understand them yourself.

 

[Sean SML Tiling]

lol Geoff, your T&C's are very good mate, absolutely brilliant, i can't think of anything else to add

just one question, does it not scare a few potential customers off asking them to sign this? what sort of response do you get?

You don't need to sign anything by them agreeing the works is them accepting the t&c.

 

[Qwerty]

You don't need to sign anything by them agreeing the works is them accepting the t&c.

Bang on!

 

[Andy Allen]

I find no matter what your t/c are customers and Especially builders will still only pay you when they want to. I can see it being handy for the cancellation part though.

 

[diamondtiling]

Works both ways Andy, I have 16 houses to do starting next week for a local developer. We have an agreement that he will pay after a block of 4 are finished and signed off. This has worked well between both us for the last three years.

They also pay up front for all materials delivered on site, once they are in his storage container they are his responsibility not mine.

 

[Qwerty]

Exactly what my t&c's cover

 

[prceramics]

Can you send them to me please invoice to go have an option to send them with your quotes [email protected]