Tile Giant Launch New Online Store

[Matt]

Can I ask where the deliveries come out from Matt? are they locally based or out of a main distribution centre, I suppose what i'm getting at is it possible to get trade prices via a telephone call but get the internet delivery?

I know my nearest branch (30 miles) will happily supply me but get an third party courier to deliver as they don't have any in-house drives which means any large orders I can swallow but the smaller orders can push the price up once courier charges are added

If i'm truthful I've just (2 days ago) beaten down the only local stockist of Mapei products down with the help of TG prices but if I can get it from TG without too much hassle of delivery charge I'd rather help the cause

Rob,

90% of deliveries will come direct from the website warehouse. Some products may come from our central warehouse if we don't have a particular item in stock.

Yes it is possible to place orders over the phone, and we will process it online. You would need to call the website phone number instead of a store though.

We are currently reviewing what we will do about trade customers and delivery charges.

 

[Colour Republic]

I thought we were keeping these TG prices within these forum walls..?.. not giving them away to competition.. Rob..

Sorry Dave, I thought this was in the Arms and anybody with access to the arms could open a trade account???

 

[Colour Republic]

Rob,

90% of deliveries will come direct from the website warehouse. Some products may come from our central warehouse if we don't have a particular item in stock.

Yes it is possible to place orders over the phone, and we will process it online. You would need to call the website phone number instead of a store though.

We are currently reviewing what we will do about trade customers and delivery charges.

Thanks Matt, I will try that route. I know it's all early days so don't want to buck the system too much as I know you are working on the trade log-in and it's all appreciated so no pressure

 

[Matt]

Thanks Matt, I will try that route. I know it's all early days so don't want to buck the system too much as I know you are working on the trade log-in and it's all appreciated so no pressure

No worries. Any comments and questions are greatly appreciated.

 

[Colour Republic]

Sorry just re-read your post Dave, I haven't given away the prices to my local it was on one type of addy that I asked if they could get near, I knew they would have trouble matching as the deal is with both Mapei and TG. The normal trade price is nearly 20% higher than TG and retail is near 40% higher

 

[Fred]

Keriquik grey at 32 notes...I get it for 15 notes!

 

[DHTiling]

Simon... that is retail... giv ya head a shake.. we know what trade is..rrr:

Oh and you paying too much..:lol: