C
choffer74
Hi,
I need a bit of advice - we've just received delivery of some wall tiles. When we opened the box we found the tiles are slightly different to the sample we'd ordered. Now heres the difficult part and i dont know where we stand - the sample was from Icon Tiles, the main order was from a TileExperience (due to them being 1/3 cheaper!).
They are supposed to be the same tiles - efeso grigio. Hopefully you'll be able to access these photos:
http://dl.dropbox.com/u/26603900/P1000023.JPG
http://dl.dropbox.com/u/26603900/P1000024.JPG
http://dl.dropbox.com/u/26603900/P1000025.JPG
Should i phone the company to see why they're different? should i send them back and order from Icon Tiles?
thanks in advance
G
I need a bit of advice - we've just received delivery of some wall tiles. When we opened the box we found the tiles are slightly different to the sample we'd ordered. Now heres the difficult part and i dont know where we stand - the sample was from Icon Tiles, the main order was from a TileExperience (due to them being 1/3 cheaper!).
They are supposed to be the same tiles - efeso grigio. Hopefully you'll be able to access these photos:
http://dl.dropbox.com/u/26603900/P1000023.JPG
http://dl.dropbox.com/u/26603900/P1000024.JPG
http://dl.dropbox.com/u/26603900/P1000025.JPG
Should i phone the company to see why they're different? should i send them back and order from Icon Tiles?
thanks in advance
G