Tiles too heavy

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Ive just finished a bathroom where the porcelain tiles weight 32kg per m2. Only 10mm thick but you could feel the difference from a normal porcelain tile.
Just had to re-line the whole bathroom with Marmox. Tile shop told customer that the weight should be ok "as they were porcelain"?
From last April all tiles sold in uk have to be CE approved and should have weight, type of tile, origin and manufacturer on the box. Might take some time for this to filter through but will at least give Tile shops an idea of the weight of tiles they are selling. Hopefully they might place weight limit on structure signs, next to tiles they are selling.
 
Thank you to all replies...much appreciated. Just to finalise...tiles returned at no expense to customer and new ones ordered from same shop...marble effect ceramic at half the weight. Customer happy...shop still got a sale...and I can sleep easy!!!!...not just now though as off with a pulled back.
 

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Tiles too heavy
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