hi, thanks everyone for there kind relpies....i think when i wrote the post originally i was huffin and puffin because i had seen the job for the first time after coming back from working way during the week....i had imagained the floor in a certain way, which i had explained to the tiler before the start of the job ...but what i actually got was something slightly different...(for example i wanted the boarder to go around the bottom of the stair case to follow the shape of the stair case, like the one in the Original Styles brouchure...what i got was a rectangle that went around the stair case, not the level of detail i wanted....) had the tiler informed me that he could not do what i wanted, explaining the reason then my expectations would not have been as high and i would not have been so cross and i would not have wrote the post!!....
all in all i think the job was good and clean, but i was just upset it was not what i was expecting.
sorry if i have wasted anyones time...just show that i should be there to see the job while its being done!