villeroy and boch nice but wonky

[why tile]

update.

v+b rep turned up today verry arogant imo.

again he started with the old its because of the size of the tile(crap imo)

then he pointed out that we actually had 3 different batches of tiles although the shade was the same(not good enough imo)

he then sudjested that i use a wider grout joint and laid them differently.

he didnt seem to understand that the customer bought the tiles from v+b because they suposedly supply the best quality products and he wanted the job to be perfect.

i said to the rep would you pay £7000 for sub standard tiles and then ask the tiler to just do the best you can with what you have.

i dont have a problem making the best of it but at these prices why should you! imo

 

[Pebbs]

When someone is paying that type of money, the supplier has to hold their hands up when something is clearly displaying a defect!

That does it! Im throwing all their stinking samples out, and I wont be specifying them for anything from now on.

Pebbs

 

[doug boardley]

I've had bad experiences with V & B, size difference being the major problem, sometimes by as much as 3mm all round.

 

[wetdec]

Fur coat no knickers...........:smilewinkgrin:

 

[jay]

send them back and request all one batch:mad2:

 

[doug boardley]

send them back and request all one batch:mad2:

fixer assumes responsibity tho Jay once they've laid them. The size differences I've found have actually been in the same box:yikes:

 

[jay]

fixer assumes responsibity tho Jay once they've laid them. The size differences I've found have actually been in the same box:yikes:

didnt realize they were all fixed sorry down to tiler as said once fixed no come back

thanks doug

 

[doug boardley]

didnt realize they were all fixed sorry down to tiler as said once fixed no come back

thanks doug

lol. I've just re-read thread and it appears whytile has only laid 3 or four of them:lol: my apologies Jay

 

[jay]

:lol::lol: think its best to say if the quality of the tile is not up to scratch check with customer and show your concerns before fixing

:8:

 

[why tile]

didnt realize they were all fixed sorry down to tiler as said once fixed no come back

thanks doug

i only laid 3 tiles. the rest will be going back

 

[marbleman]

Vand B have always been crap , they where crap 25 years ago so no change then

 

[doug boardley]

i only laid 3 tiles. the rest will be going back

:lol::lol: have a look at post #23 mate

 

[paul flight]

1 1/2 mm at each end you are have a laugh mate . we spend a lot of time and effort to get tiling straight and level without suppliers selling our customers substander goods which we are expected to then put right. if they know the inperfect then sell them as seconds!!:mad2::mad2:

 

[Rob Z]

The last two V & B jobs we have had---the tiles were like Pringles potato chips. :mad2:

The designer didn't care, said that was "part of the charm of V&B". :lol:

I got him to let us widen the joints and we set them and made the best of it. The customers were thrilled but I was a bit annoyed by the stupid amount of money those things cost to end up with tile that looks like Mexican saltillo. GRRRRRR!

 

[andy-p]

90 odd % of my work involves fitting large formats and i always check before fixing brickbond that the tiles are perfectly flat and if they are bowed the customer is informed and i will srongly advise they either change them or fix them stacked , up till now they always take my advice.
The best quality tiles i work with are Porcelanosa , im working with 900 x300,s with a rectified edge at the mo , dead flat and also no problems with shading even from different batches..