just in general, there must be a standard how long are we liable for our work.
otherwise it would be all on personal view, which can't be the right.I don't mind to go back , and solve the problem.
after all we talking about two tiles
I just thought as the trader I must have some rights, trading standards only take the side of the customer.
If it was a workmanship defect then about 10 years I would say. If its due to say " walls being altered etc or new windows fitted then not at my cost !
Subject to a number of caveats e.g. Correct use, loadings, cleaning regimes etc etc fit out to a house should be designed to last for the duration of the buildings life. That is pretty common to all building materials. Typically for domestics that is 50years....
2 years is not a long time to ask a tile installation to last IMO. Whether or not yo are liable dependent entirely n why it has failed. The burden of proof is likely to be on the end user though. Go have a look and see what the issue is. It may be nothing to do with the tiling then you are sorted....
