Who Is Right

the one thing missing from this big bathroom were the pics of whole room and the step up platform finish detail .to little detail overall .
 
I've taken a few pics which, to some extent show the problem. His latest reasoning is:
"I laid the floor to what I had and this is what any competent tiler would do. The floor is even it is just not 100% flat due to the dip." and: "...the only problem you have is with regarding the floor, which unfortunately is something that happens." I should add that the pics without skirting (that's another story) are of the dais which he built. Dip? He's having a laugh!
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Have you actually put a straight edge across the floor in all directions ??......this will give you an answer as to whether the floor is completely flat ......I'm sure British standards allow 3mm tolerance over 2.5 linear metres.....it looks around that at the most to the skirts.....surely a professional mastic seal in white would hide that gap for your best bet of getting a better finish..........the guy should of worked with an edge with every tile he laid and made sure no gaps underneath ever time then you wouldn't have an issue......
 

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