S
swindonbathroom
Hi
Just had a bizarre experience at Topps Tiles Swindon. Just to state that I am not a Topps Tiles Tiler ( now that's a mouthful ).
I often send clients into Topps Tiles and this was the case with Mavis - incidentially in her 70's. I usually give clients the required amount of tiles they need and point them in Topps direction. Our client then deals direct with Topps Tiles and I have no financial gain from this.
Anyway Mavis buys her tiles for her bathroom , floor & walls , but mistakenly buys adhesives /grout etc. Her daughter sees the mistake and it seems fairly simple for Mavis just to get a refund. At this point the stock hasn't left Topps Tiles.
Apparently there is some issues in store that I don't just use their materials and give the money to Mavis. Easy you might think. I objected to paying the £600 charged poor Mavis for these goods. Yes £600 !! Not taking them up on their kind offer I actually went and bought all the miscellaneous adhesives etc for under £300 !!
Now I'm a person non grata as i've "done" Topps Tiles out of a £600 sale !! I thought I'd introduced a client and they'd made a tile sale. Not in Topps Tiles eyes. I'm an out and out villian lol !
I know the last company outlook was poor but acting like this is making Bankers look downright reasonable !
Anyone else had trouble with Topps Tiles ??
Just had a bizarre experience at Topps Tiles Swindon. Just to state that I am not a Topps Tiles Tiler ( now that's a mouthful ).
I often send clients into Topps Tiles and this was the case with Mavis - incidentially in her 70's. I usually give clients the required amount of tiles they need and point them in Topps direction. Our client then deals direct with Topps Tiles and I have no financial gain from this.
Anyway Mavis buys her tiles for her bathroom , floor & walls , but mistakenly buys adhesives /grout etc. Her daughter sees the mistake and it seems fairly simple for Mavis just to get a refund. At this point the stock hasn't left Topps Tiles.
Apparently there is some issues in store that I don't just use their materials and give the money to Mavis. Easy you might think. I objected to paying the £600 charged poor Mavis for these goods. Yes £600 !! Not taking them up on their kind offer I actually went and bought all the miscellaneous adhesives etc for under £300 !!
Now I'm a person non grata as i've "done" Topps Tiles out of a £600 sale !! I thought I'd introduced a client and they'd made a tile sale. Not in Topps Tiles eyes. I'm an out and out villian lol !
I know the last company outlook was poor but acting like this is making Bankers look downright reasonable !
Anyone else had trouble with Topps Tiles ??
