well after much thought i had to reply to this well i cannot take any blame for your tilers setting out or miss use of our tiles the others way up they may well have looked like a girafaa and have bough you so much more joy .now after so much looking we have decided it looks more like a fox so in law you have not a leg to stand on .we have consulted the best legal minds in the tiling world .after taking to the adhesive surpilers
we can get out of any claims and just blame the tiler for not looking so look again its a fox
its the tiler fault it looks like a cat to you .i suggest you take it up with them as they are libale as they can not tell the diffrence between a cat and a fox and they used the tiles without looking well got out of that one i have much to learn from the adhesive gang