Advice needed on job finished today please

[Time's Ran Out]

@Wishiwasatoptiler - your post could confuse this thread!

 

[Wishiwasatoptiler]

Maybe admin could remove it?? @Plan Tec Tiling ??

 

[Tim Saunders]

If he's used a tubbed adhesive they will probably come off fairly easily and you may be able to re-use a lot of them after they've been cleaned up (leave them to soak in hot water them scrape the adhesive off the backs).
You MUST give him the opportunity to come back and put it right within a reasonable time

 

[Tilergal]

I'd tell him nicely but firmly that the workmanship is too poor to leave the way it is, that you want it redone properly and that the tiles need to be taken off immediately before the adhesive fully sets and possibly damages the substrate. If he refuses then get those tiles off: you have detailed photographic evidence of his work so the poor quality can't be denied and you are running out of time. Withholding payment isn't a good idea though, you must try to resolve this with him before refusing to give him any money (perhaps he could pay for someone else to rectify the job and receive the difference).
Unfortunately most good tilers are booked up in advance for quite a while (I've a year waiting time) but the difference is well worth your patience. Beware anyone who can start immediately without a very good reason and always ask to see examples of his/her work. I wish you all the best.

 

[Al875319]

Just as an update for everyone who had kindly helped with their advice...

The original "tiler" came out again and reckoned there were a few "snagging" issues but he could fix them and it wouldn't all need removing. He accepted he could have laid out a few bits better and was generally apologetic, but couldn't see that a lot of the things were really issues (e.g. wonky uneven could be fixed by "scraping it out with a nail" ).

I unsurprisingly wasn't interested or convinced, even though he assured me that he would would do whatever he needed to make it look good. We eventually agreed that we would just both walk away with no payment.

Happily @Andy Allen happened to have two free days due to another job not being ready for him and he has managed to sort it all out wonderfully. What a difference! My wife is now over the moon with her kitchen.

The one good thing about the guy doing it badly is that, despite being up for a week, Andy managed to get most of the tiles off just by flicking them with a screwdriver as the adhesive still hadn't really set and crumbled under a bit of finger pressure. The guy also hadn't prepped at all so the underlying paint was coming off in sheets like paper.

Thanks again to you all for your advice and recommending Andy!

 

[Qwerty]

Well done @Andy Allen

 

[LM]

Nice one @Andy Allen

 

[WetSaw]

Mr Metro himself to the rescue. Good job @Andy Allen .

 

[Koomber]

Would it be cheeky to ask for some pictures of the new look? Would love to see it done right now.

 

[macten]

Nice one