Anyone with kids and iPhones or iPods should read this

[Ajax123]

Oh and it's a debit card not a credit card which I probably would be able to claim back off

Oh bu##er. If it's visa debit you might get somewhere. I had a similar incident with my son a few years back and visa actually sorted it for me. They did not pay up themselves but did get my money back for me. Mine was £400 ish as well.... They used the defence that it was a fraudulent transaction as I had not requested the services ( in my case it was for sports results services that my son had signed up for and that sent him a text every hour to update him on football results - even when there were no results to report but they charged 60p per text sent. That was when they told me if it was a credit card it would have been easier to sort.

Definitely worth a call IMO

 

[tobins tiling]

Thanks mate give anything a try

 

[Andy Allen]

Thats pretty much 1 text every 5 minutes, 24 hours a day! Good effort!

did find out later the problem was group texting, when she was bored she would fire a text to 30 of her friends at a time and see what came back..:incazzato:

 

[Ian]

I wish I had 30 friends

 

[Stef]

My son done his mum for £96 not long ago through a free game, exact same circumstances, tried to claim back the money but got nowhere, that was on a visa debit card.
Safe to say password changed & he doesn't know it..

 

[Andy Allen]

I wish I had 30 friends

me too....lol

 

[tobins tiling]

Happy days got a full refund off apple... Can't believe it I'd nearly wrote it off

 

[Ian]

Happy days got a full refund off apple... Can't believe it I'd nearly wrote it off

Result, that's good customer service. Bet apple will be screwing the app company now.

 

[tobins tiling]

Ye I didn't think we'd get it back, my wife emailed them and they asked for purchase history which she couldn't get off the phone so she went to the apple shop and gave a big sob story and one of the reps put her on the phone to someone in USA who looked at the email again then talked to his boss, I think the key which she kept telling them was that we didn't tell him the password he overheard it .....phew

 

[Ian]

Apple will be chasing your lad for the cash then :lol: Tell him to put his pocket money in a hole in the garden!

 

[tobins tiling]

What pocket money it's been well stopped that, can't tell him we've had a refund or he'd be at it all the time

 

[judge]

Id say nothing to him and let him carry on doing the dishes for the next three months

 

[Diggy]

Oh and it's a debit card not a credit card which I probably would be able to claim back off

Ouch!

I think by actually putting your bank details in when setting up an iPhone which you have to do

Is that right?

Diggy

 

[tobins tiling]

Ouch!



Is that right?

Diggy

Ye think so mate, but i also found out there is a option to you can take to turn off in-app purchases which I'd never heard of which are probably put in place for things like this but no one knows about it