Bad Tiling Job?

[Lou]

Hi there, have you decided what to do?

Perhaps the Citizens Advice could help?

 

[gohan2091]

Hi there, have you decided what to do?

Perhaps the Citizens Advice could help?

My uncle says they won't be helpful but I might give them a call for advice. If anyone knows anyone local who can help me please let me know.

 

[Lou]

I think it would be worth giving them a call at least, as they do have specialists in different areas like consumers, housing, finance etc.

Have a search on the forum for similar problems using the search box and see what other people have done. I am sure if you type in bad tiling job there will be a few threads that might help you out..

 

[gohan2091]

Citizen's advice says I need to get some professional opinions in writing with a quote to fix it. Is anyone local to me that could help? I'm in Norfolk. Plumber keeps repeating the same thing over and over. That he warned me my walls needed squaring before the tiling was done (he didn't) and it's not possible to tile a room that's not square (and still have acceptable results). I've noticed he used standard plasterboard behind the shower bath which is not waterproof. He said verbally to me that the tiles create a waterproof barrier but I understand grout and tiles only makes it water resistant not water proof. Despite this, there is exposed plasterboard at the very top because he didn't scribe cut the tiles at the top row, just left me with a gap that he says I csn paint.The shelving unit he originally made out of standard plasterboard but later remade it using green MDF. He obviously doesn't know what he is doing and is learning on the job.

From his preparation photos, he didn't scrim tape the concrete boards for the floor before tiling so tiles could potentially crack over time. The way he tiled the bath panel means if there is a leak there is no way to access the pipework without destroying the bath panel.

 

[daviethetiler]

Where did you get his number? If it’s Facebook leave a review with the photos as proof. He should be giving you the money you agreed as he’s getting off lightly. Complete shambles. That won’t be cheap to fix as all your sanitary ware will need removing and when you remove the tiles you’ll find that the plaster lathe will come down with the tiles.

 

[gohan2091]

I found him on Facebook. He has 10 positive reviews and photos of bathrooms he done before. He usually uses a local tiler and that's what I thought I would be getting as part of my job but he told me later he will be tiling. When I questioned it with concern, he assured me he could tile and joked that he is "probably better than the tiler himself"

Would any kind tiler here be prepared to write me a statement or summary of his poor work and email me it with a company logo? I need some professional comments as proof that the work was done poor. I can send you many photos and even a video so you can see everything. If anyone is willing to help me please let me know.

 

[Lewi]

terrible finish - don‘t pay a penny so at least you‘ll have money to pay for pro tiler to put it right.

 

[GAZ5518]

Best way forward is get a Local reputable Tiler to make a report with a view of him rectifying ...Then an LBA ( Letter before action).. if he fails to respond go for a CCJ against him .. normally works !!
But within those letters you need to outline what you want by way of settlement be it reimbursement or re-tiling..
Be firm !
Good luck
G.

 

[Lewi]

Sounds reasonable advice but whilst LBA cost is not exhaustive a report may not be cheap or easy to source. County court costs etc and you could easily be more out of pocket.