Batch Numbers

[Italy]

Update on the above
The tiles supplied come in a bone colour and grey and various shades in the two ranges
A lighter coloured grey out of the grey range and a darker coloured bone from that range look very similar with the same coloured grey in both tiles
Ctd supplied the tiles
All boxed with some loose tiles,some of the bone range have beed delivered with the grey that was required, but because they are so similar this wasn't picked up
Tiles have been on two weeks and over that time customer has been questioning and looking at the tiles every time they went in 6in total
The tiles have now been removed at my cost so everyone happy apart from me
This was the problem 6tiles out of god knows how many with not much between them
My fault but I've never had this in over 30years but I know it won't happen again
You be carefull out there

bravo

 

[White Room]

I found some have a manufacturing date which makes a big difference, which I found out to my displeasure.

 

[Italy]

example: 100 sqm tile. beginning work. move all boxes. and read codes?
He moved after all. Antonio returns home. already tired. before starting. work

 

[Versatile]

I'm sure it's the same in Italy
Fixers problem is just a get out clause that covers everything !

 

[Italy]

I'm sure it's the same in Italy
Fixers problem is just a get out clause that covers everything !

yes yes
problem. daily.
better solve. immediately. as you. you did

 

[Andy Allen]

Imo the the fault should be with the suppliers as they have sold a product that's not fit for purpose..

 

[Bhavna]

This what happens when the customer takes all the tiles out of there boxes so no chance of checking batch numbers

View attachment 81838

I have the same problem. We got some shortage of tiles and now we don't know which batch number it belongs to. What should we do now ?