follow_along_with_video_below_to_see_how_to_install_our_site_as_web_app
Note: this_feature_currently_may_not_be_available_in_some_browsers
Comply with UK Tiling Standards and Research Tiling on your UK Tiling Forum. The tiling community that provides free wall and floor tile fixing advice to the United Kingdom.
Discuss cracked travertine in the UK Tiling Forum area at TilersForums.com.
Hi All
The customer with the cracked tiles would like me to put in writing what i think is wrong with the tiling.
They have said only if im ok with it as they need to go back to the tiling company with something worth while saying.
Im not sure what to say, if i took up a tile which is cracked and there is no decoupling matting and no crack in the screed then could it be that its caused by no decoupling membrane? Also could they blame the tilers?? im not sure i want to put anything in writing against a tiler.
If i managed to take up a tile and took some photos would it help to answer the problem or could there be loads of things causing the cracking.
I dont want to start a argument between a tiling company and my customers father with me in the middle but i'd like to know what has happened there.
Your advice will be very helpful and please be honest, if you think im wrong to help the customer and stitch up a tiling company or doing the right thing just say so. im really stuck on what to do.
many thanks
Thank you
The original tilers have been back and replaced some tiles, the photo with the foot in it was replaced by them, cracked again!!
Ive not qualified to give any info that probably would stand up in court if it went that far. i probably wouldnt put anything in writing then as you've both made very good points and i appreciate it.
i do feel bad for the customer as it is really bad there and he just wants some help. i will mention the TTA to them.
yeah thought i might
i'll let it be and concentrate on my customers actual job. He's now having marble as the cracking has put him off travertine.
Reply to cracked travertine in the UK Tiling Forum area at TilersForums.com
You're browsing the UK Tiling Forum category on TilersForums.com, the tile advice website no matter which country you reside. Our UK based online tiling forum has 48,000 members and started out in 2006.