A
Artisan
Hi folks,
Can you help? What procedure would you recommend a customer who has a tiled exterior balcony that failed after 3 years? It's 4 years now since the work was done.
He's written 2 letters & had no response from the tiler. I've not had to deal with this type of thing before & want to advise the best action.
Are there specific surveyors that could write a report? Anyone with the right credentials connected to the forum? The job is in Abergavenny.
A third of the tiles have blown, there's white residue on the grout & tile edges & water is dripping out from behind the soffit, milky white stalagtites an inch long hanging down in various places.
My take on it is he didn't butter the tiles, probably spot dabbed them:incazzato: & if I'm wrong.... anyway it would have been safer to have used Ditra mat.
If the bloke has done a runner & I get the job of replacing them I'll look into some kind of flashing for the exterior wall & try to source a drip edge extrusion for the run off into the gutter. Thats after using Ditra mat. Perhaps I almost sound like i know what I'm doing, but I really value any & all feedback & suggestions.
Thanks for reading
:vanish:
Can you help? What procedure would you recommend a customer who has a tiled exterior balcony that failed after 3 years? It's 4 years now since the work was done.
He's written 2 letters & had no response from the tiler. I've not had to deal with this type of thing before & want to advise the best action.
Are there specific surveyors that could write a report? Anyone with the right credentials connected to the forum? The job is in Abergavenny.
A third of the tiles have blown, there's white residue on the grout & tile edges & water is dripping out from behind the soffit, milky white stalagtites an inch long hanging down in various places.
My take on it is he didn't butter the tiles, probably spot dabbed them:incazzato: & if I'm wrong.... anyway it would have been safer to have used Ditra mat.
If the bloke has done a runner & I get the job of replacing them I'll look into some kind of flashing for the exterior wall & try to source a drip edge extrusion for the run off into the gutter. Thats after using Ditra mat. Perhaps I almost sound like i know what I'm doing, but I really value any & all feedback & suggestions.
Thanks for reading
:vanish: