Customers!!!

So it continues..... I've nearly grouted up, just to polish and she rocks up and says if I pay you today for the full room, will you comeback and tile the door wall. In the new year....😡.. A - she didn't listen when i said it will look rubish. B -why not tell that before I grouted.....
 
Done a job this week with B&Q 60X30, £10M, size variation as you will all imagine, then she complained the some of the joints were 1mm out.:tearsofjoy:
 
Done a job this week with B&Q 60X30, £10M, size variation as you will all imagine, then she complained the some of the joints were 1mm out.:tearsofjoy:
When they are that bad which usually they are and you can tell within 4 to 6 tiles, always point this out to the customer - then it's clear on all sides.
 
some people plan early lol!... i guess things get put back, and put back, and put back, and eventually get left until one day... oh, we still have all those tiles and adhesive. they are prob all broken because they have been moved to make room and got batterd along the way lol
 

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Which tile adhesive brand did you use most this year?

  • Palace

    Votes: 9 5.2%
  • Kerakoll

    Votes: 17 9.9%
  • Ardex

    Votes: 12 7.0%
  • Mapei

    Votes: 49 28.5%
  • Ultra Tile

    Votes: 21 12.2%
  • BAL

    Votes: 40 23.3%
  • Wedi

    Votes: 4 2.3%
  • Benfer

    Votes: 5 2.9%
  • Tilemaster

    Votes: 24 14.0%
  • Weber

    Votes: 19 11.0%
  • Other (any other brand not listed)

    Votes: 17 9.9%
  • Nicobond

    Votes: 8 4.7%
  • Norcros

    Votes: 2 1.2%
  • Kelmore

    Votes: 5 2.9%
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