Difficult customers

[dhsanta65]

Opinions on this please. Did a quote for a kitchen splash back a few weeks ago 5m2, job included removal of old tiles and making good walls for re tile.
Anyway quoted £250 including materials they agreed to price after trying to haggle me down. (thought it was a fair price).
Took tiles off and made good the walls, not much damage took half a day, took old tiles to the dump for them.
They were to call me once new kitchen had been fitted, got a call today a week later than they said the would call. Said they had one more small unit added into kitchen which would make the tiling half m2 less and would thought I should reduce my price by £35. Explained it did not make much difference and price stood as agreed . I said you can try and get it cheaper if you want but you will have to pay me for taking tiles off .
Which they agreed to :mad2:
Does anyone think it was too expensive & think I should have lowered my price?

 

[CJ CERAMICS]

not too sure as to the pricing in your area but it seems to be on the low side to me mate. to remove tiles make good the walls and tile i would have charged around £350.
so no mate you are not too expensive but sadly customers seem to want everything for free.
chris

 

[CON5933]

No way are you too expensive...(IMO) where did they pull that figure from?....The half a m2 could actually make it worse...cuts etc... regardless, you won't be there for any less time than originally planned..
Bill them for the work already done and let them get on with it..rrr:

 

[david campbell]

should have been dearer m8! wouldn't have done it for less than £300
-day 1 -remove old tiles and flush up wall(full day even if you finish early)
-day2-tile and grout(full day)+cost of materials

to be honest i think cause you priced it so chaep they thought they could knock you down,at the end of the day you are there doing a job and they have to pay for you being there for the day

 

[brian c]

i think its a fair price and just think the customer is trying it on.