E
elena
We had our onyx floors professionally polished. In the process, the abutting basalt tiles became discolored (white-ish) due to the substances used by the marble polisher. He doesn't know how to fix it, and we are left with a ruined basalt floor. Our flooring is only 6 years old, and he is insinuating that if he doesn't find a solution he will report it to his insurance company and they will remove all the basalt (there's a lot of it) and have to re-tile. This sounds not only extreme, but a huge inconvenience.
Could someone share any information with me? I am desperate.
Many thanks in advance for your kindness.
Elena
Could someone share any information with me? I am desperate.
Many thanks in advance for your kindness.
Elena