Discuss Documented Quality System in the British & UK Tiling Forum area at TilersForums.com.

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incetilingltd

Hi need a bit of help please, i have just been asked if our company has a documented quality system and it's stopped me in my tracks. Something to do with ISO.9001:194 (first time i've heard of it)

Been searching on the net and have some sort of explination but was wondering if anybody has all ready sorted one out and could give me any tips as how i go about sorting one out.

Many Thanks

Wez
 
D

diamondtiling

that will cost you a bit if you want to be ISO.9001, its a system that allows everything to be traced and quantified in the work process, from manufacturing to the end product (i think from memory ) , I have never been asked for it myself just the usual method statements, H & S , risk assesments, insurance

:mad2:
 
D

Deleted member 9966

Wez

Some public bodies like councils have to prove to the council leaders and tax payers alike that the money they are spending is going to companies that "fit" the council's standard of workmanship. And one way of assessing how good or bad a company is, is by looking to see what quality management processes they have in place or what ISO compliance they adhere to.

If you know the work you are being asked to complete will be awarded to someone else who is ISO9001 compliant, it may be something to look into further. But if you're a relatively small company, I'm not sure that being ISO compliant will be of benefit to you because as you say, it is likely to cost money.

Good luck :thumbsup:
 
G

grumpygrouter

I have gone through the process once before with a company i did work for.........took months and months and is continually being reviewed! Costs an arm and a leg too. It takes way too much time away from the focus of actually doing constructive work and you really need a dedicated person to look after it all.
 
Last edited by a moderator:

Ajax123

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What sort of work do you do. ISO9000 formerly BS5258 simplay a third p[arty auditted quality system which looks at your procedures and practices and essentially checkes that you do what you say you do. It creates one almighty paper chain. That is fine for big companies such as that for which I work but for small comapnies it is an expensive luxury which IMO would be of little benefit. You can have a fully working quality system in place without the need for ISO accreditation. An example would be as follows.

I train people to install flowing anhydrite screeds. One of the thinbgs I encourage them to do is keep daily work sheets whereon they log details of the site they are working on, the quality and nature of site preparation, times of deliveries along with ticket numbers, the results of the on site testing they do prior to pumping the screed along with some other bits and peices. This day sheet forms part of their audit trail so that if there are questions later on in the process they can easily be referred to and the issues quickly resolved.
They don't generally need this information to be auditted by a third party although some of the bigger screed outfits have ISo 9000. For a bigger company it is very different. Many of then bigger main contractors would require a sub contractor to have this sort of accreditation as they will need to generate method statements, health and saftey compliance documents etc etc and make sure that their procedures are controlled.

It is much easier to controll your company's activities if you are a one man band with maybe 2 or 3 people working for you.

Hope this helps...

the link from girl racer red looks useful if you did want to go down the ISO route

good luck:thumbsup:
 

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