Feel guilty

[Peter]

Everyone likes making a few quid over the odds but there's getting a good price and ripping somebody off. Makes sense to leave a few pounds back and the customer will think that the sun shines out of your hole.

Was in a similar situation last week. 5m bathroom floor and a very small kitchen splashback. Bathroom floor was an insurance job which I'd priced, kitchen splashback was what the customer wanted seperate. I felt that £220 was plenty for it. Got the insurance cheque (thought it was going to be about £150) which was around £310 for the bathroom floor only. She produced her cheque book and asked how much more I owed her for the kitchen. Could have stuck the arm in but said "That cheque covers it all, you got yourself a freebie for Christmas". Lady was obviously delighted, as was I getting an exta £90. Left the job in excellent terms and no doubt get a bit of work passed on as a result. What goes around comes around. You only stroke someone once but if you charge a fair price then you make more money in the long run.

 

[penno]

Forgot to post back. Ended up with the full amount, insisted i took it so did him a favor and put some shelves and a bathroom cabinet up for him
He is an eye surgeon at a private hospital, got chatting how i suffer from really dry eyes (also blind as a bat), booked me in for the new year for some free treatment to see if he can do anything and offer advice so a winner.
Also pricing a job for his parents tomorrow.

 

[Stef]

Well done mate.

Its always nice to be nice. 1 good turn deserves another.

 

[The Legend; Phil Hobson RIP]

Nice result Matt, and a very nice gesture on your part. Just goes to show that being honest and being a businessman is possible. Having had the pleasure of meeting you, all be it briefly. I take my hat off to you, I hope you reap the rewards you deserve mate.

Have a great Christmas, and sleep the sleep of the just.

Regards, Phil.

 

[rooders]

Penno you sound like a top bloke... so im sure whatever you decide to do will be the right thing. You have already saved them from being ripped off. just do the job for the amount you want. I believe in Karma

 

[rooders]

Just seen your reply penno.! Karma!!