Have I got this right?
They've been fixed incorrectly, and have been down for 8 years?
If so, that isn't an insurance job. It should have been chased up with the original fixer as soon as the lady noticed as it's simply incorrect installation. Which I don't think would be covered on the insurance.
You want to tell her to break them and make up some story. As accidental damage probably will be insured.
It's only a couple of years of the common length of time the adhesive is guaranteed for.... usually 10 years. So they've not done bad really considering the floor is so big and hasn't had an expansion joint fitted.
I may have read it wrong though?!
They've been fixed incorrectly, and have been down for 8 years?
If so, that isn't an insurance job. It should have been chased up with the original fixer as soon as the lady noticed as it's simply incorrect installation. Which I don't think would be covered on the insurance.
You want to tell her to break them and make up some story. As accidental damage probably will be insured.
It's only a couple of years of the common length of time the adhesive is guaranteed for.... usually 10 years. So they've not done bad really considering the floor is so big and hasn't had an expansion joint fitted.
I may have read it wrong though?!