Gave me a laugh

[andy8758]

Such an innocent anecdote from Pebbs certainly has stirred up some debate yesterday!

Now here's a thought for everyone. In the age of websites like "Trip Advisor" and "Ciao" we are all liable to have feedback about us, our business and our work posted on some traders website. The advice can be good or bad, provoked or unsolicited. It can even be a downright lie. Whats more - if you (as the trader) feel the comment was a distorted view or even a lie or (possible) fraud perpetrated by a competitor, you may find it a complete nightmare trying to get it removed, or providing a well thought out response that does not look like "an angry man angered" - of you know what I mean.

Anyone any experience of this or any suggestions about how to do with that?

 

[lcjohno]

only just read this post and i must admit i think it would be wrong to bad mouth this guy on a review site. It seems he gave an honest opinion on what he would want to do and how much it will cost.
I am good mates with a guy who runs his own company fiting wood burners/gas fires/ flues etc. I know for a fact the insurance is high due to the work being carried out on roofs or high buildings. Obviously 900quid a day is over the top but my guess is he didn't want the job, dont try and ruin his reputation for it. As for fitting the liner, ive actually priced up getting a wood burner at my own house and my mate said he would fit a liner here and i currently dont have one, its easier to maintain, improves effeciency of burner also.
I do think this shows that all customers should get 3 or 4 quotes for jobs at there house, i hate seeing a rubbish tiling job someone has done and the customer is gutted but as sad as i feel for them i do think they should do some research before employing a tiler/plumber etc. If a customer is going out to buy a new tv they always have a good look round to find the best one, most research what the best tv is even going into the spec etc. But when they get a tradesman in there house they just go for the cheapest!
Obviously not everyone is like that but with the internet today just a little research can go a long way to stop people getting ripped off.

 

[kilty55]

so mike whats the score with putting things like worktops and mdf etc through the woodburners is that okay it doesnt cause any damage or anything? just curious to knoe mate

 

[bobbynz]

If you have a metal liner or flue you will have to be sure there are no toxic chemicals in the wood as it will corrode them. Tanalised Timber or exterior grade treated timber will release arsenic and will corrode the firebox and flue.
Just curious, do you guys still burn coal in your home burners?

 

[Mike]

my brother says the w/tops burn well. he burns anything in it including coal. i'll have to tell him about the tanalised wood though bobby

 

[user123]

Such an innocent anecdote from Pebbs certainly has stirred up some debate yesterday!

Now here's a thought for everyone. In the age of websites like "Trip Advisor" and "Ciao" we are all liable to have feedback about us, our business and our work posted on some traders website. The advice can be good or bad, provoked or unsolicited. It can even be a downright lie. Whats more - if you (as the trader) feel the comment was a distorted view or even a lie or (possible) fraud perpetrated by a competitor, you may find it a complete nightmare trying to get it removed, or providing a well thought out response that does not look like "an angry man angered" - of you know what I mean.

Anyone any experience of this or any suggestions about how to do with that?

Such a good point there. I don' thave any BAD experience with it as such, but on one of my pages, I think it was linkedin, my first ever customer who was totally over the moon with his yinyang mosaic he had commissioned me, gave me 5/5 for both service and price, but 4/5 for quality, and I was gutted to be honest, as the quality to me is what I'm trying hardest to get right! I asked him what it would have taken for him to give me 5/5 and his answer? - He would have liked to give me 10 out of 5, but thought three 5s would look dodgy and his wife might get jealous! :incazzato: He thought the quality was exquisite, but I'd been so nice and the price so good that he couldn't reduce those scores either... oh blinking heck... it still irks me, seriously. Ok, remembering to breathe slowly...

 

[jay]

Such a good point there. I don' thave any BAD experience with it as such, but on one of my pages, I think it was linkedin, my first ever customer who was totally over the moon with his yinyang mosaic he had commissioned me, gave me 5/5 for both service and price, but 4/5 for quality, and I was gutted to be honest, as the quality to me is what I'm trying hardest to get right! I asked him what it would have taken for him to give me 5/5 and his answer? - He would have liked to give me 10 out of 5, but thought three 5s would look dodgy and his wife might get jealous! :incazzato: He thought the quality was exquisite, but I'd been so nice and the price so good that he couldn't reduce those scores either... oh blinking heck... it still irks me, seriously. Ok, remembering to breathe slowly...

Mght be beer o'clock time MG try to let it go :8:

 

[Smudger]

Hi Folks

I had one fitted a couple of years ago. We bought a Morso cast iron multi-fuel burner, chimney fully lined, removed existing cap, fitted steel chimney heat reflector, smoke tested etc. Total cost was under £1200. Two guys completed all work in a morning and left everything spotless.

 

[Colour Republic]

I'm clearly not charging enough fopr the ones i've done!

 

[Gazebo]

Couldn't pass me on the details of the Hetas installer could you Rob.

 

[DHTiling]

Interesting read... lol..

Nowt worse than a woman scorned.. :lol:

 

[tfs]

I think we get this with all trades. I know that many of the guys who install these will multi trade themselves but some will sub contract parts of the job out. Perhaps this is why his price was so expensive?

I find it hard to believe that the guy said his personal (directly for himself) day rate was £900 in those words? If he did he must be a total plonker and have no business sense at all.

In terms of the review, I think a realy bad review based on pricing alone is a little unfair. If he was 100% trying to rip someone off then perhaps he got what was due.