View the thread, titled "Grout problems x4 regrouts" which is posted in British & UK Tiling Forum on Tilers Forums.

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2 questions is the was the floor stable when they started laying as in not floor boards and not chipboard (lots of new floors have a lot of movement)
are the tiles thin if so there wont be that much of a key for the grout to hold to if you have movement in floor
i have fixed a problem like this (not my job i must say)i removed all old grout and used a ready mixed fix and grout (timberflex)and this orked for me you didnt say what colour grout you had?
 
Grout out as much as possible and use a flexi grout, or mix your chosen grout with and admix to make it flexible.

If tiles are being chipped, then they need to be replaced by the builders. Sounds like the floor is moving and surface preperation hasn't taken place very well by the tiler.
 
Tiles will be up by now,builder will be bust,customer divorced lets wipe this thread make some more room to ignore others!!
 
2 questions is the was the floor stable when they started laying as in not floor boards and not chipboard (lots of new floors have a lot of movement)
are the tiles thin if so there wont be that much of a key for the grout to hold to if you have movement in floor
i have fixed a problem like this (not my job i must say)i removed all old grout and used a ready mixed fix and grout (timberflex)and this orked for me you didnt say what colour grout you had?
and dont forget to use seal guard
 

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