Hi Peter, I wouldn't take it personally from Benchwarmer as I received something equally as helpful not long after. If I were up still at 2:30 plus on a Tuesday morning I'd be annoyed, or drunk. Either way I'd probably be avoiding Forums. Anyway if its a C2FT rapid adhesive I have seen that full of cracks when I've done removals and tiles like the ones you described aren't that strong. Chances are if the heating was banged on thermal shock tore them apart. We've started to try and use S1 adhesive especially on small floors with no matting and UFH. Thermal shock is devastating without matting though.