Heavily scratched 'just laid' porcelain floor...advice

[j8yba]

Hi Guys

My tilers finished polishing off my black polished porcelain floor today in my shop, I went down there later on by myself to see how its looking. In the shop there are no lights as yet, but we have a floodlamp which lights the place up.

Upon inspecting the tiles, EVERY single one of them is scratched, theres swirls, lines, scuffs, blemishes, everything!

According to my Dad and the tilers today, whilst in the sunlight they didnt notice anything wrong, obviously Ive been back there tonight with my Dad whilst its dark and with spotlamp and he is gobsmacked!

What the hell has happened? The tilers seemed to know what they were doing, they used LTP grimex to clean, then LTP sealer (although I think they only left the sealer on for a few hours before continuing) They used towels at first for the grimex and first batch of sealer, then some industrial buffer to polish off.

The tilers are nice guys and I appreciate that the tiles were cheap from B&Q and most of them were bowed, but surely the surface shouldnt look as bad as this under light?? Some of the scratches are really bad.

The tiles also are not a real glossy finish, but a dull hazy finish, but i think this is the tile itself.

Ive attached some pictures but the camera hasnt really picked the scale of the scratches up.



If anyone can offer any advice or solutions, im all ears.
Where do I stand on getting this rectified?

 

[White Room]

Have you contacted your tilers concerning this matter...

 

[DHTiling]

Hi...

They look like they still have transit wax on them, hence the fine scratches in that ... polished porcs do not scratch that easy, so this is my reasoning for saying that maybe the transit was was not removed correctly..

use ltp grimex neat on one tile in a not so noticeable area and see if t hat makes them look better..

 

[j8yba]

Hi...

They look like they still have transit wax on them, hence the fine scratches in that ... polished porcs do not scratch that easy, so this is my reasoning for saying that maybe the transit was was not removed correctly..

use ltp grimex neat on one tile in a not so noticeable area and see if t hat makes them look better..

How much elbow grease do you need to apply to get the T/wax off with Grimex? I think they went round with a towel to apply it and wipe it off, nothing technical.

 

[Gazzer]

Find a bad example and try the grimex before going any further. Use soft cloths too.

 

[DHTiling]

It needs to be applied liberally and not allowed to dry out, mopped on and left for 15 mins etrc and then agitated and re-applied till it comes off..

it is not a case of wipe on and wipe off... deffo looks like it is still on to me.. and they do shine a lot more than that , hence why i think the transit wax is still there...


Did you get someone from here in the end or not..?

 

[jay]

Who is the maker of the porc did they come in a plain white box

 

[widler]

look like b&q 600x600 specials,quite a bad tile and lots of wax

 

[j8yba]

Yes they're B&Q 500x500, Romsey tiles in a black pack of 4. They're still selling them today.

@Dave, no I found a company local. I'm not going to slag them off as hopefully this can be worked out.

 

[jay]

Think Dave is on the money here check out the three finger marks at the bottom

 

[DHTiling]

I can tell by the haze look on the tile jay..

 

[widler]

Yes they're B&Q 500x500, Romsey tiles in a black pack of 4. They're still selling them today.

@Dave, no I found a company local. I'm not going to slag them off as hopefully this can be worked out.

aye,the ones i used last year were 600x600 but the same make,they seem to buy large batches every now and again. they do have dull ones and shinier ones,like has been said,loads of wax on these,needs a bit of work to take off

 

[jay]

I can tell by the haze look on the tile jay..

yeah noticed that thought were the finger marks go across the scratch was a good indication

 

[Gazzer]

This actually highlights the problem as to why you cant just give a m2 rate for every tile being the same. Now you see why certain tiles are more labour intensive.

 

[CJ]

Also wipe on grimex with one cloth.............and use a different cloth to polish off after leaving to do its job. Change cloths after a couple of wipes as well.

Otherwise all your doing is softening the transit wax, and smearing it about, not cleaning it off.