Hello

[steve187]

Rach are you on scampton, or on fulmar road

 

[Rach1]

Hi Steve,
Only two walls were tiled previously and both of these have cracked tiles. The third wall with cracks didn't have tiles but this is the wall where some are cracked right through.
Regards,
Rach

 

[kilty55]

hi rachel,your right they should not be getting you to call the tiler as he was a sub contractor they should be imo coming out at least to do a site visit themselves

as well as that i would ask them specifically what the wall substrate make up is that they fitted /amended you will really need some info from them imo incase the tile distributor doesnt have any answers

take photos and i would suggest after you have your reports from both sides removing a tile to see fixing methods also

let us know how you get on

 

[AliGage]

Hi and welcome rachel.

......My thoughts are leading towards walls being skimmed and tiled before the plaster has had time to dry

This is my first thought. But looking at the pictures you've put up as well does raise questions of spot fixing as well. Is there any hollow sounds behind tiles that haven't cracked?

1950's and is/was married quarters for MOD? I think tiles have been spot fixed personally, original walls weren't always that flat. Bit like old DSS housing, when orginally built they would of had 3 or 4 rows of tiles around the bath. The rest would of been plastered, some times after tiles were fixed.

I don't think the walls been preped correctly and they've struggled to get a larger format tile flat on a bumpy wall so resorted to DnD

 

[steve187]

Rach
were all 4 walls prepared by the tiler? or only the walls that are cracked?

 

[Rach1]

Hi,
thanks everyone for taking the time to post.
many of the tiles, but not all, do sound hollow when tapped.
i don't know how the walls were prepared, but will definitely ask once I have the opinion of the tile distributor. Will post any info he offers.
Thanks,
Rach

 

[Diamond Pool Finishers]

:welcome:to the forum mate just seen it - i have been away :hurray:

 

[Rach1]

Hi,
Tile distributor says he has never seen the like in 20 years?
Only possible he offered was too strong an adhesive used?
He is going to get onto manufacturer and write a report, so still none the wiser.
i don't really think its a tile issue as if it was they would surely all be cracking. Will have to wait and see what he comes up with.
Rach

 

[AliGage]

Have you removed a tile yet?

 

[CJ]

Maybe a daft question? But wot are the walls like on the OTHER side (internal) are there noticeable cracks of any sort?

 

[Rach1]

Hi,
no cracks anywhere in house.
i wouldn't dare try removing a tile, think that will be up to the firm who supplied the bathroom.
If it comes down to me I'll get someone in who knows what they are doing!
regards,
Rach

 

[steve187]

rach
if you do need a tile taken out, then let me know, I'm in lincoln, but i would think the bathroom company will do that.
all the best

 

[Rach1]

Hi All,
After four months “investigations” which it turns out was all about the bathroom company looking for someone else to blame and had nothing to do with wanting to put my bathroom right, I thought I should put an update here.

Apparently (and I have only the word of a less than honourable man on this, having myself seen no paperwork about it) the tile manufacturer says the tiles are sound and it is an adhesive problem. The adhesive company says there is nothing wrong with the adhesive.
That would only leave the preparation of the walls or the fixing method (which seemed to be the general opinion here) but they haven’t even taken a tile off the wall such is their determination to get to the bottom of the problem!!
A company director from the bathroom company sat in my kitchen last week and told me there is nothing his company will do to fix the problem. He even had the gall to tell me his solicitor says I will have to prove what the problem is if I take him to court and tried to imply that the state of my tiles is a complete mystery so I will be unable to prove anything??!!
I have sat patiently for four months being told, “Yes of course it will be put right” and even “the tiles have been ordered” when all the while they have just been seeking ways out of their responsibilities.

I have taken some advice and as a first step have written to them re Supply of goods and services act but judging by their attitude it does look like court will be the final outcome. This holds no real fear for me because I am confident the state of the tiles will speak for themselves and that any court would agree that an £8000 bathroom should last longer than 21 months!
With this in mind it seems I will be needing some kind of expert opinion on the tiles in the near future and was wondering if members here can make any suggestions of where to get this and what the cost might be?
Thanks for any help you can offer.
[FONT=&quot]Rach[/FONT]

 

[Time's Ran Out]

Although an experienced tiler could write a report on the viable state of your tiles, I'd suggest you contact the TTA (we have members on here) who can provide a report and costing for this service!

 

[AliGage]

As above rach or get a QS in which is what a court will order anyway if it goes that way

 

[Rach1]

Thanks timeless John and aligage!
what is a QS?
rach

 

[AliGage]

Quantity surveyor