Help! Grout and Silicon problem - bathroom just retiled

[jambourie]

Hello,

I had my bathroom retiled a couple of weeks ago. Floors were tiled with large square grey tiles with white grout and walls with white brick tiles with grey grout. There are a couple of problems with the work the tiler did:
- The grout on the floor tiles has already cracked (hairline cracks) and is crumbling away. He has tried to cover this up in some places with Silicon which does not look good.
- In the internal tile corners on the walls he has used white Silicon over grey grout, which has sort of smudged together and ended up looking dirty.
- Generally the Silicon looks messy and dirty.

I will attach some pictures to show you examples of this. Is this normal? Surely the job should be neater than this? What has gone wrong?

Is it normal that they grey grout looks darker when wet? Should he have sealed this?

Any help or advice would be really appreciated!

Thank you.

 

[stusgsx]

That is a very poor job to say the least.
How someone could actually have the front to charge for it?!
Does the guy actually advertise as a tiler?

 

[Two-Trowels]

makes me really sad to see this i am sitting at home with no work and guys out there doing this kind of work !, not acceptable

And herein lies part of the problem. Home owners get a price from a pro tiler (insert bricklayer, chippy etc as appropriate) and the price is too high so they shop around and end up with something like the above job - I've seen it loads of times with most trades. The poor pro tiler like yourself is out of work and the chancers are busy, there's no justice.

I'm not suggesting for a moment that the OP opted for a cut price cheap job (although thats what they ended up with) but I sincerely hope it didn't cost much.

 

[jwatson]

what a chancer!!!!!
if i was to list what was wrong with the job, i would be here for a long, long time.

this is totally unacceptable, IMO needs all doing again. i would try and persue any monies paid to this cowboy and tell as many people as you know stay clear. hope you get this sorted

 

[kilty55]

unfortunately this job is a rip out imo

 

[jambourie]

Actually I got a few quotes for the job and he wasn't the cheapest. He seemed to know what he was doing and he had glowing reviews on ratedpeople.com. The problem is finding a tradesman when you don't know anyone else who's had similar work done. He is coming back next week so I will list the problems and hope that he can sort it, otherwise I will have to find someone to fix it.

Thanks everyone for your help. At least now I have the confidence to confront him about it!

 

[glasgow_tiler]

it would take a lot to get that to look nice, realy bad job unfortunately

 

[John Benton]

I bet he didn't turn up in a van, more like on a horse and left it tied up outside.

As previously said, make a list of all the problems that have been spoken about and present it to him. Ask him what he is going to do about it and let him answer. I'm guessing that it will be a load of waffle and excuses.

This guy has never fitted a tile properly in his life if that standard is anything to go by.

 

[macten]

Awful setting out
Bad levels and and uneven joints
Sloppy and inaccurate cuts
Terrible grouting
Terrible siliconing on top of wet grout which gives the dirty look and also makes the Silicon useless
Incorrect prep of floor or wrong adhesive used

So on balance - everything has been done wrong/badly.
Only way forward is to rip out and start again.

 

[d noulton]

that is shocking worst tiling ive seen in a long time sorry not very constructive all said in previous posts

 

[EverDon Tiling]

wow thats really bad i feel for you. And its not hard to open fake accounts on sites like ratedpeople.com and leave your own feedback did he point out to you he was on there.

 

[AliGage]

Did you see any of his work or getting any references?

Ratings on sites like RP carry about as much weight as feedback on ebay. A++++++

 

[charlie1]

Hi Jambouree, It could have been worse....mmm... nah just looked again, It couldnt!!!

 

[judge]

in a nutshell "AWFUL !!!!!"