Sorry to hear this Rob, but I wondered when he came to site if it would actually happen. The only solution I could see was a complete strip out and start again.
However now apart from taking action for poor workmanship, theft of materials seems the answer and contact with the Police. If you were to use the tiles he replaced - are they the same shade? You needed at least 20 tiles to put right the bad cuts and that's all you had!
 
Not easy to find tradesman you can trust. Had "tiler" (and his mate) to do two shower rooms for me two weeks ago. Tilers mate did good job in one shower room, but "tiler" him self :mad2:. lippage everywhere grout line 1mm-2,5mm. In only 2m tiles are out of level by 5mm. Didn't wash grout properly, needs regrouting some places. When i asked to come back to wash tiles etc., he said "i'm not comming just for that". So i'll pay him only for one shower room. Simple
 
As I completed the 2 stone bathrooms to the customers satisfaction, on Tuesday the original tiling firm asked me to go to back down to Brighton and 'sort out' the porcelain bathroom! He said it was only 2 days work and he pays £160-00 a day!
Also he had another job ready so ASAP and it was 1st of 6 houses (carrot).
Anyway as it was all done by texting and he didn't call back I'am assuming he found another 'tiler' to feed peanuts to.
As much as I'd like to help the customer out, I think this may run a little longer.
 

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