P
Pernah
Over to the pro's...
The tiler; professional tiler, second to none with excellent reputation and quality workmanship highly recommended by owner of Tile shop I purchased tiles from.
The job; to tile shower area and half hight both walls to end leaving 15cm from floor for vinyl to have wet room floor.
The work; came home from work to find tiler had not gone the full length of the wall and cut trim and tile short when he came to built in units, phoned him up and he agreed for trim to be pulled out and small tiles to be taken off so he can cut tiles to go around the unit to end of wall - aving pulled of the short cut tile I find dot and dab, thought this was ok as not in shower area then checked to find all tiles dot and dabbed and he also forgot to fit tile to vinyl capping strip at bottom!!
The problem; all the tiles except 2 to finish off above unit have been fixed to wall, the tile capping strip not fitted and grouting waiting to be done - tiler said he's always done this way and not problem as he used waterproof adhesive and tiles will not fall off as better suction on dot dab than full bed, he further explained the grout is what makes the shower walls waterproof not the adhesive behind it and willing to give a 10 year guanratee - in regards the tile vinyl capping strip, tiler denies being told about them even though I showed them before he started and he also bought 12mm trim to use for 8mm thick tiles instead of the 8mm I was advised to be used by store, tiler now saying he wants more money to remove adhesive from behind tiles at bottom to slip in tile vinyl capping strip when I think he shouldn't be paid at all for doing dot and dab on shower area - pointed out instructions on adhesive bag and BS, which he said no-one follows anyway and he's not had a problem or complaints since he's been tiling 12 years ago.
The solution; personally I want all the shower area tiles off and bonded walls to be primed and full covered in bed of waterproof adhesive but this will result in broken tiles; tiler said he does grouting twice to ensure it goes right tp the back as I pointed out risk of cracking or sinking due to voids behind tiles; tiler says he can slip some adhesive behind tiles a bottom and push in trim, which I think would not be watertight as adhesive will get pushed up into voids and risk of water/steam rising behind tiles and causing damage over time...
I've not paid yet and the job was overall 10m2 using 50 x 20 tiles and he claims to have used 2.5 bags of 10kg adhesive and demanding payments in full of £*** - what should I do as I can't afford to risk poor work with 3 kids and shower room mainly for disabled family member, should I -
a) let him finish off and pay in full
b) let him finish off and pay less
c) make him walk and not pay penny
d) get him to take off all tiles and pay for any damaged and redo whole job
Any views, opinions, advice would be greatly appreciated!
The tiler; professional tiler, second to none with excellent reputation and quality workmanship highly recommended by owner of Tile shop I purchased tiles from.
The job; to tile shower area and half hight both walls to end leaving 15cm from floor for vinyl to have wet room floor.
The work; came home from work to find tiler had not gone the full length of the wall and cut trim and tile short when he came to built in units, phoned him up and he agreed for trim to be pulled out and small tiles to be taken off so he can cut tiles to go around the unit to end of wall - aving pulled of the short cut tile I find dot and dab, thought this was ok as not in shower area then checked to find all tiles dot and dabbed and he also forgot to fit tile to vinyl capping strip at bottom!!
The problem; all the tiles except 2 to finish off above unit have been fixed to wall, the tile capping strip not fitted and grouting waiting to be done - tiler said he's always done this way and not problem as he used waterproof adhesive and tiles will not fall off as better suction on dot dab than full bed, he further explained the grout is what makes the shower walls waterproof not the adhesive behind it and willing to give a 10 year guanratee - in regards the tile vinyl capping strip, tiler denies being told about them even though I showed them before he started and he also bought 12mm trim to use for 8mm thick tiles instead of the 8mm I was advised to be used by store, tiler now saying he wants more money to remove adhesive from behind tiles at bottom to slip in tile vinyl capping strip when I think he shouldn't be paid at all for doing dot and dab on shower area - pointed out instructions on adhesive bag and BS, which he said no-one follows anyway and he's not had a problem or complaints since he's been tiling 12 years ago.
The solution; personally I want all the shower area tiles off and bonded walls to be primed and full covered in bed of waterproof adhesive but this will result in broken tiles; tiler said he does grouting twice to ensure it goes right tp the back as I pointed out risk of cracking or sinking due to voids behind tiles; tiler says he can slip some adhesive behind tiles a bottom and push in trim, which I think would not be watertight as adhesive will get pushed up into voids and risk of water/steam rising behind tiles and causing damage over time...
I've not paid yet and the job was overall 10m2 using 50 x 20 tiles and he claims to have used 2.5 bags of 10kg adhesive and demanding payments in full of £*** - what should I do as I can't afford to risk poor work with 3 kids and shower room mainly for disabled family member, should I -
a) let him finish off and pay in full
b) let him finish off and pay less
c) make him walk and not pay penny
d) get him to take off all tiles and pay for any damaged and redo whole job
Any views, opinions, advice would be greatly appreciated!
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