To verify a sub-contractor......
- Go online, get referred to a telephone helpline.
- Wait 38 minutes to speak to an advisor, read some threads on Facebook.
- Be told they don't deal with your enquiry.
- Get a new helpline phone number.
- Be told on the new helpline that you have to listen to help advice before speaking to an advisor.
- Select wrong menu option, and get cut off.
- Re-dial and listen to another menu option, giving advice you already read online.
- Wait for another advisor.
- Post a couple of messages on Tilers Forum to help pass the time.
- After another 12 minutes speak to an advisor who tells you that you have to amend your registration first on another helpline.
- Phone another (third) helpline. Wait another 29 minutes, being repeatedly told by recorded message that it is better to go back to step 1.
- Speak to advisor who records amendment to CIS.
- Now wait 72 hours, and go back to step 5........