British Telecom (BT Customer Street)

[doug boardley]

Re: British Telecom

I give them my office number and ask to ring me there, I'm usually a solicitor when these type of people ring:lol::lol: (it usually workd tho'!)
Another one I do is ask the salesman if I can ring him back at home, obviously he/she says no, so I have a rant about "why the hell are you ringing me at home then!"

 

[diamondtiling]

Re: British Telecom

Ask them to ring you back at 2pm or 7pm on a weekday, when they do ring put the phone next to the radio whilst the Archers are on (Radio 4), Then go and make a cup of tea. They wont ring back.



[ame=http://www.youtube.com/watch?v=wNEawM6vZf4]YouTube - Classic BBC Radio Theme ~ The Archers[/ame]

 

[mikethetile]

Re: British Telecom

thanks for posting this cr

its very helpfull

im still pricing and booking for later in the year, the earlist booking is march 6

the people im pricing for are spent out after xmas and this is all after the feb paydate

so im sitting pricing and the phone hasnt stopped ringing

a lot of calls from bt, i wasnt aware of the other side of it but i didnt like their hardsell

they are sooooooooo good i dont know why everybody isnt queing up to join them

i was going to buy a carribean island on the proceeds of all the work they are going to get for me

if i wasnt busy i would have stopped and chatted with them, it would have been fun to play them at their own game

and everytime they said so we can sign you up then

i would say no

i dont understand it can you explain it all again for me please:lol:

 

[kickkick]

Re: British Telecom

With every single sales call I get, I put the phone down after a few seconds of their sales pitch.

It starts with same old line "Is that the Tilers? How are you? Blah Blah" and I know its not a normal customer from the tone of there voice. They start their sales pitch and then put the phone down and I carry on working.

I don't do business over the phone, so don't even give these
people who call you the time or day or start playing games with them and you never know what they might do to you.

It so simple. Just hang up every time they call.

 

[Deleted member 1779]

Re: British Telecom

I get this all the time.

I cant tell you the times my 'phone rings and its the same people calling.

For a year (every week) I get a call from one particular company trying to save me money on international currency payments.

We trot out the same old stuff. Me to them - We dont do any international payments. Them to me - We will take you off our list.

I tried the TPS. I tried reporting them. In the end its just a matter of hanging up. Its frustrating and I am with you on the fact that more should be done. But as my wife said - We live in an imperfect world. Sometimes you have to just put the phone down.

Not easy when it happens every week. But thats what I do now.

On a more sinister note I actually joined a blog to stop one suspect company and they then sent a threatening legal letter to me telling me my blog was against the law and their company was legit. They were suing me for damages and for defamation.

Ignored it all and to date no money has left my bank account.

Maybe thats a post for another day...

 

[Dan]

Re: British Telecom

Customer Street have been at it for years. It's ufindus originally, who then changed their name due to their reputation to customer street. We once ranked 2nd for ufindus feedback and since they changed their name to customer street it's much much harder to rank for so I'm guessing they knew what they were doing and it stopped so much bad feedback sitting right next to their natural listings in search engines.

They then sold the brand to BT and are now called BT Customer Street but still use various names when they're selling to you as it's just a bunch of dodgy salespeople in a call centre doing their own thing for commission. It's still the same staff, still at the same location, and is funded by BT now.

Done loads of research on these and always found out that everybody else who has has had really bad experiences with them.

Note that if you have been miss-sold anything, business or privately, you can cancel any contract. They will come after you for money but it wouldn't stand a hour in court where real people are dealing with the issue and not just debt collectors.

Best thing to do is use TPS. They will and do send fines. If they're still calling you they've probably just paid the fine. Keep reporting them and they'll eventually get the message. It's £5,000 for every second complaint about any company. So the first complaint they get a letter telling them to stop calling you, and the second time they get a fine, if they keep offending the fines may get bigger and may lead to court action stopping them from calling people - and that's the last thing they need.

 

[CJ]

I just tell them to go away.........With a bit Of French thrown in for good measure.

Found this site a good read

Blagger.com - The place to leave feedback and comments about companies you have used

 

[Dan]

I just tell them to go away.........With a bit Of French thrown in for good measure.

Found this site a good read

Blagger.com - The place to leave feedback and comments about companies you have used

And the customer street bit: Customer Street - Blagger.com - The place to leave feedback and comments about companies you have used

Note that Graham is the only one leaving thumbs up and he's a staff member trying to get rid of the negative comments regarding them by attempting to fix the customers issues.

 

[Deleted member 1779]

yes I have used Blagger to report a shocking company that ran off with our
promo girls money

See post if you want

With the internet theres no place to hide if you have bad company rules

 

[Dan]

yes I have used Blagger to report a shocking company that ran off with our
promo girls money

[DLMURL="http://www.blagger.com/db4/company_id/9786/companyname/Emporium-Models.html"]See post if you want [/DLMURL]

With the internet theres no place to hide if you have bad company rules

Interesting read. There are LOADS of dodgy modelling firms. Got a few mates who are models and they're always getting ripped off with 'fake' photoshoots that are just setup to gain the admin fee's from the girls and then they hear nothing of work. I nearly setup a website of trusted modelling agencies but the mrs didn't like the sound of me getting involved with lots of models so I never bothered.