Re: British Telecom
Customer Street have been at it for years. It's ufindus originally, who then changed their name due to their reputation to customer street. We once ranked 2nd for ufindus feedback and since they changed their name to customer street it's much much harder to rank for so I'm guessing they knew what they were doing and it stopped so much bad feedback sitting right next to their natural listings in search engines.
They then sold the brand to BT and are now called BT Customer Street but still use various names when they're selling to you as it's just a bunch of dodgy salespeople in a call centre doing their own thing for commission. It's still the same staff, still at the same location, and is funded by BT now.
Done loads of research on these and always found out that everybody else who has has had really bad experiences with them.
Note that if you have been miss-sold anything, business or privately, you can cancel any contract. They will come after you for money but it wouldn't stand a hour in court where real people are dealing with the issue and not just debt collectors.
Best thing to do is use TPS. They will and do send fines. If they're still calling you they've probably just paid the fine. Keep reporting them and they'll eventually get the message. It's £5,000 for every second complaint about any company. So the first complaint they get a letter telling them to stop calling you, and the second time they get a fine, if they keep offending the fines may get bigger and may lead to court action stopping them from calling people - and that's the last thing they need.
Customer Street have been at it for years. It's ufindus originally, who then changed their name due to their reputation to customer street. We once ranked 2nd for ufindus feedback and since they changed their name to customer street it's much much harder to rank for so I'm guessing they knew what they were doing and it stopped so much bad feedback sitting right next to their natural listings in search engines.
They then sold the brand to BT and are now called BT Customer Street but still use various names when they're selling to you as it's just a bunch of dodgy salespeople in a call centre doing their own thing for commission. It's still the same staff, still at the same location, and is funded by BT now.
Done loads of research on these and always found out that everybody else who has has had really bad experiences with them.
Note that if you have been miss-sold anything, business or privately, you can cancel any contract. They will come after you for money but it wouldn't stand a hour in court where real people are dealing with the issue and not just debt collectors.
Best thing to do is use TPS. They will and do send fines. If they're still calling you they've probably just paid the fine. Keep reporting them and they'll eventually get the message. It's £5,000 for every second complaint about any company. So the first complaint they get a letter telling them to stop calling you, and the second time they get a fine, if they keep offending the fines may get bigger and may lead to court action stopping them from calling people - and that's the last thing they need.
