I have had a bad day.

[enduro]

Doing a job for a builder at the moment...first bathroom was floor to ceiling white tiles, brick bond with grey grout with a glass mosaic border and shower was all glass mosaics and floor was black polished porcelain with anthracite grout...Well was just about to grout the floor this morning then the bathroom would of been completed when the client turned up and dropped a bombshell :yikes: She said she wants all the tiles below the mosaic border removed and tiled with mosaics now and wants the grey grout removed and now wants white. I manged to change her mind and keep the grey grout in the shower and use grout colorant on the the remaining white tiles. What annoyed me was she told me the design and colour of grout and has been watching me do the bathroom and it did look very nice and all the other trades on site commented on how good it looked. The builder went mad at her...She said she will pay for extra work...Im so Just bloody annoyed AAARGH RANT RANT :mad2:

 

[Stewart]

On the positive side, at least it's more work and money.......

 

[Gazzer]

As long as they pay and pay you well for it.

 

[nybor62]

clients dont you luv ,em

 

[bsc ceramics]

we've all had days like that, some customers are priceless, just smile and take the money...

 

[White Room]

I'm sure I've worked for her before "Ms Indecisive"

 

[nybor62]

she must be related to my wife

 

[DHTiling]

The life and times of a Tiler..:lol:

 

[Del W]

No pain no gain.
Make sure agent signs for work done.

Been there.

keep smiling

 

[enduro]

The builder and i laughed at first when she told us this morning as we thought she was joking...I finished at lunchtime today as i was so fed up. Im sure i will be fine tmro.

 

[hillhead]

I finished a job today at 12 o'clock, then i drove 12 miles to next job.
46m2, feature wall with 60x30 darkish porcelain with other 3 wall in a cream 60x30 porcelain and the darker wall tile cut for a skirting around room too.Cream floor too.
Got there, key left for me, checked tiles !!!!! feature wall landscape straight up, other wall landscape only brick effect but running grout joints horizontally !!
The darker tiles were a different size from cream ones i.e 4mm !!!!
I couldn't get in touch with customer so had to just prep walls, tank shower area and strengthen floor.
I'll be rushing it tomorrow for sure.
Ditra to be used on floor too.

 

[hillhead]

Charge well Enduro.

 

[Ajax123]

I can't really see what's wrong with this. As long as the customer pays for the extra work why does it actually matter. She has simply changed her mind. I do this all the time when doing DIY stuff. I might spend ages choosing a colour to paint a room and then when I do it I don't like it so repaint it a different colour.

People change their minds. If she was not paying that would clearly be different.

 

[enduro]

I can't really see what's wrong with this. As long as the customer pays for the extra work why does it actually matter. She has simply changed her mind. I do this all the time when doing DIY stuff. I might spend ages choosing a colour to paint a room and then when I do it I don't like it so repaint it a different colour.

People change their minds. If she was not paying that would clearly be different.

Yes she is paying but it is going to take 3/4 days to remove and re-tile..I have other jobs booked in so i will have to change when i can start them. And she came to site everyday and could see work in progress so why didnt she stop me when she decided it was not what she wanted...and wait untill i was nearly finished.

 

[Ajax123]

Ah now I see what you mean. Yes that is a bit of a pain especially when I guess moving some of the jobs could lose you work.

In term of the decision she probably didn't know or wasn't sure or whatever. It is sometimes difficult for people to confront such issues especially when they are having the work done by someone who clearly cares about what they are doing and takes pride in the workmanship. She is paying so she clearly accepts responsibility. Did she change her mind in a nice way. Forgive and forget perhaps??