D
DEN
First of all sir ramic i must commend you on having the patients to deal with this woman,you obviously went beyond the call of duty to take the tiles up which the husband was supposed to do,and then have to do a half marathon to cut every tile aswell,you go out of your way to please the customer and thats the thanks you get,sounds like a real nightmare,well done for being the consumate proffesional and just getting on with the job in all adversity,you deserve more than just getting paid for that job..