kate

[Tabby Cranks]

Kate, did you supply the tiles? If not, I think you have very little to worry about.

 

[spooner68]

I get this regularly with large format porcelain. I always lay the tiles flat and show the customer if they bow and tell them how it is likely to look on the wall. Whether I supply or not I take pics and draft a letter to the client confirming my reservations is they decide to go ahead with brick bond. It covers all aspects so there is no worries of comeback later.

As for them coming back 7 months later, I believe the period has to be classed as reasonable. 7 months isn't reasonable in my opinion but then I'm just a tiler 🙂

 

[jonboythetiler]

The best advice for laying any large format tiles, is to put two of the tiles flat on the floor, one on top of the other and facing each other. Then try and spin the top tile!

9/10 times, they spin!

 

[devonmark]

I always inform the customer of the problems with large porcelain when they want brickbond, the majority I have laid have had a bow in them, this is down to the temperatures they are fired to.

 

[Colour Republic]

Do you remember if you left any spares on the job? I don't mean to replace the tiles but to demonstrate the problem once again to them

 

[Tabby Cranks]

All the above will only have any weight if you didn't supply the tiles.

 

[dgrflooring]

yes on completion buy cheque which the could have cancelled but didn,t !

 

[dgrflooring]

yes two full days half way through the job ! plenty of time for the to have a good look and still stop us carrying on still nothing was said !!

 

[dgrflooring]

one of their family is supposed to have commented , and obviously they for got to tell them that they had several chances to stop work change layout and even change the tiles all of which was suggested by us !!

 

[dgrflooring]

showed customer bowing with the side of spirt level just two rows in to job explained effect that this would create suggested normal bond but customer still wanted us to carry on as instructed on brick effect what more can u do other than what customer excepts and agrees ?