Keeping your cool.

[enduro]

More fool him !

I could understand if she was a good looker...but she's not!! Ha ha

 

[CJ CERAMICS]

Forget about the "customer" and use all your positive energy on your wife and kids now. i hope your wife will be ok.

chris

 

[SandyFloor]

We've all had customers like that and will do again. I like to think they're victims of their own personality and are miserable inside. At least you don't live with her. Well done on keeping it together

 

[user123]

Wow, Andrew, what few days you have had. Well done for outstanding customer service, and all the very best wishes that your wife will recover completely.

 

[Noaksy]

blimey, think I would have bit my togue clean in half to hold back from saying some remark if that was me, well done for keeping your cool, and as the rest hope your wife gets well soon.

 

[devonmark]

hope the mrs is ok..

 

[DanFuzz]

One of the best little signs I've seen in a tile shop in my repping days is as follows:

'The customer is always right,
sometimes confused, rude and downright ignorant,
but always right!'

You did well sir! Hope the wifes ok.....

 

[Scott]

Sorry to hear your wife is unwell. I would have blown a fuse if it was me, im far more placid than i used to be but when id seen which bit of the floor it was that wouldnt have been it!

 

[Gazzer]

You will always be the winner if you keep your cool and act with dignity.