Legal advice sought guys... Do you think I will get my money back?

[Alan M]

jeez mate, you are getting it rough lately.
at least now you have proff that you really had a room waiting there for you.
now giving your room to someone else could be fraud or at least breaching consumer law
just add that 33 pound to the total bill . maybe even a few extra for the associated costs

 

[Andy Allen]

IMO they havn't got a leg to stand on, they may make you a lower offer but I would hold out for what you want, if you take them to the small claims court chances are the won't turn up and you win the case regardless

 

[kilty55]

take them all the way....i would have been raging if that happened to me

 

[Ajax123]

At best they are in breach of contract, at worst they are guilty of fraudulent trading and theft.... Sue their ***...

 

[kilty55]

quite shocked by this especially the lying they are doing personally id take them for more than that and id also be threading it on facebook see if they like the bad publicity richard

 

[gamma38]

Another big company giving the little man the cold shoulder. Stick to your guns.

 

[Deleted member 1779]

Exactly guys. Even now the event has faded I am still hopping mad about the treatment recieved that night.

So far I have not had a response to that email from customer services and its been a week.

I do have a little ace up my sleeve. I have been sent the personal email of the Managing Director of Travel Lodge.


Travelodge

Grant Hearn
Chief Executive

E-mail[email protected]

Telephone01844 358500Website

http://www.travelodge.co.uk

Company Twitter@travelodgeuk

 

[gamma38]

Go straight to him. Tell him the whole story from the start and what you want.

 

[Deleted member 1779]

Grant Hearn...

YOU HAVE MAIL

have just sent it to him....

 

[Gazzer]

never a dull moment Richard !!!!!