Lost For Words!!!! Page: 2

[Andy Allen]

She might of been joking !!!

 

[Old Mod]

This is just begging for a nutty client thread!!! Haha
Anyone care to kick off the new thread? 🙄

#looney tunes!

 

[Colour Republic]

We've all had them! I had a woman burst into tears because she didn't like the colour of two tiles I'd laid the previous day (Welsh slate), they were a bit darker than the rest, I told her I'd change them and half an hour later they were replaced. She was an emotional mess every day for one reason or another, mainly about me not letting her cat escape! The cats name was Princess Delilah I think that tells you all you need to know!

I've had my fair share of customers where I've ended up being their psychiatrist for a number of weeks. It's one of the reasons I've pretty much given up doing full refurbs unless it's something that really interests me. Home owners think they are ready to have builders in their home and no mater how much you warn them there will ups and downs over a long build, they still seem surprised that their life will be put on hold for a while.

I've had a number of customers telling me about difficulties in their marriage... fears their kids are taking drugs... medical conditions... You sit there listening to it all and you're thinking it's great that you feel comfortable enough to tell me all this but really i'm just here to make your house a bit nicer love!

 

[Ian]

This customer is the only one I've raised my voice to and told her to leave me alone to do my job. There was talk of her wanting her bathroom doing, not a flipping chance!

 

[Colour Republic]

I'm very good at biting my lip and staying professional so takes a lot for me to lose my temper but it did happen recently actually with a young developer. He was the sort who goes to all these 'property entrepreneur' seminars, a fish out of water. Clearly he had been told to keep the pressure up on contractors but he was taking it to the next level. He was getting involved in stuff he knew nothing about and was actually slowing the project down by interfering. I know other firms on the job were having the same problem with him.

He had borrowed up to hilt and clearly he had a lot riding on it and sleepless nights and so he developed a habit of emailing/texting/calling all at the same time to get a quick response, sometimes 4 or 5 times a day. So you'd have a 20 min phone conversation then he'd follow it up with an email where he had twisted what you had said to him... So you'd spend another 20 mins replying and putting him straight😡

In the end I told him straight that I wasn't willing to discuss anything with him unless it was via email in writing so nothing could be misunderstood. He thought this meant he could email and then text and call to tell me he had done so.😡 On 2 occasions he texts my personal mobile at 5am in the morning and I bit my lip. On the third occasion he did it at 2am and I completely lost my s**t so went round his house to drag him out of it. I scared the crap out of him and i'm guessing he sensed I was a little annoyed, strangely I never had a problem with him after that. (Might have had a couple of pints that night, opps)

 

[White Room]

Some customers think they own you, wide birth long arm.....