moral dilema your opinions gratefully recieved

[Pebbs]

Chris, what goes around comes around, for me the answer would be a flat outright no....he doesnt deserve any consideration...you think he even thought about you and feeding your family and paying your bills when he refused to pay...no he did not....The word is SMARMY.....now I want you to get blind drunk and have the worse hangover tomorrow morning so you cant even get out of bed and do the works...

Pebbs

 

[DHTiling]

Chris, what goes around comes around, for me the answer would be a flat outright no....he doesnt deserve any consideration...you think he even thought about you and feeding your family and paying your bills when he refused to pay...no he did not....The word is SMARMY.....now I want you to get blind drunk and have the worse hangover tomorrow morning so you cant even get out of bed and do the works...

Pebbs

Listen to this Lady...She speaks sense... not often but she does today..:lol:

 

[paul flight]

book a date and time to do it , then that morning , phone him and tell him you will have to delay it cos you have an important customer that you can let down !!! hopefull he would have booked time off for it to be done , just keep bouncing him around like he did to you....

 

[radim]

hard decision.I would go and do it just because no one of his visitors will know it was flooring boy who chipped the tile.everybody will think- that tiler left such a mess in the door...

 

[bobbynz]

my first thoughts were to say no way after all the trouble he caused me, but i would like my rep to stay intact.
I have told him that i will call around tomorrow to assess the damage and qoute him on rectifying it.......But it will be payment up front before i start. No way will i be done twice. Plus i hate the thought that a floor i spent time on to make it look like it did to be ruined by a few chipped tiles.

I had this situation myself. The 2nd job i did at the clients home was strictly payment before starting which was offered by the client. I too was hesitant but as she was to pay first i really didnt have anything to lose except my rep. I agree too that i didnt want anyone else doing the 2nd job in the same house and claiming the glory for a very flash bathroom if I do say so myself.
I got paid, did the job, she was happy, i was happy and a professional relationship was restored. But this is the cruncher....
I ended up doing another bathroom , toilet, and main entry all paid up front in full and as usual everyone was happy.
I also got 2 more jobs from 2 referals she gave for me.
you cant lose from this. As its been said by MG how good will you feel when everything has been put in order and you have pleased another client? Only you can answer that question.

 

[Andy Allen]

would'nt touch it with a very long barge pole, would'nt even consider stepping foot, back inside his house, after what he did to you, all the stress he caused you, i would just sit back with a big smile on my face knowing he has a problem, NOTHING to do with you and hes struggling to get it sorted, i would also tell every other tiler i know not to go near him.

i have had a few customers i wouldn't work for again and thats the way you need to look at it , as a new job repairing a floor, not fixing your own work..

 

[gleno]

Yeah I wouldn't go near it, not after having to get a solicitor involved to get your money. I can't believe this guy actually had the gall to ring you about it- makes me think he could have an ulterior motive? I really don't think it is going to harm your reputation- just imagine what he has already probably said about you after the initial works? At the end of the day it's your call but just think how stupid you're going to feel if this job turns to disaster as well? I wouldn't be looking at it as payback either, more that you have just learned from the initial experience.

Glen

 

[bobbynz]

I can understand why some of the guys would tell him to shove it (being way too polite I know) I have had other clients that have done this and wished them to hell, But sometimes people really do need a second chance.

Nobody is going to judge you either way what you do. But I guarantee if you do what your heart tells you, you will be the hero and if it does turn to custard you will still be the hero and nobody has the right to say i told you so because they are not you.
But if it works out then you will be considered what we here in NZ, call a Bloody Legend Mate.
At the end of the day what really matters is how you will feel about YOUR decision.
Yeah Yeah I know i'll be getting out my hanky soon:nopity:

 

[user123]

I can understand why some of the guys would tell him to shove it (being way too polite I know) I have had other clients that have done this and wished them to hell, But sometimes people really do need a second chance.

Nobody is going to judge you either way what you do. But I guarantee if you do what your heart tells you, you will be the hero and if it does turn to custard you will still be the hero and nobody has the right to say i told you so because they are not you.
But if it works out then you will be considered what we here in NZ, call a Bloody Legend Mate.
At the end of the day what really matters is how you will feel about YOUR decision.
Yeah Yeah I know i'll be getting out my hanky soon:nopity:

Definitely. That can go either way from where I'm sitting, both can be seen as weak or strong from different angles, but only you'll know what the ideal scenario would be for you. Consider it a luxury to be back in control with this. In this case this guy needs you way more than you need him, so that must be quite satisfying in itself?

 

[macten]

Is this the guy that wanted all your stuff gone early at the end of every working day? The same guy that said you'd done a great job but didn't fancy paying? the guy who locked you out and left the last of your stuff on the lawn?

Now the same guy wants your help and you're actually thinking of doing it??!!? :mad2:

 

[user123]

Is this the guy that wanted all your stuff gone early at the end of every working day? The same guy that said you'd done a great job but didn't fancy paying? the guy who locked you out and left the last of your stuff on the lawn?

Now the same guy wants your help and you're actually thinking of doing it??!!? :mad2:

As ever, you have a great way with words... :lol: put like that.. hmm... :lol:

 

[Bathfix Bob]

I think I missed the back story on this, has anyone got a link to the thread?

 

[maniek]

hi CJ, i was in similar situation about 2 month ago, had same dilema.
decided to go..
went there, shaked his hand, made long eye contact with smile on my face..
his face expression was - P R I C E L E S S
did the best job I could and left with biggest smile ever

 

[CJ CERAMICS]

just to give you an update on this.

called round this morning to inspect the damage and price to repair, guy was as pleasant as can be.........then started haggling over the price claiming I WAS TRYING TO RIP HIM OFF bearing in mind all costs are being paid by flooring company.

Told him that that was the price but even if he offered me double money i would not be touching it and he will have to get the flooring company to arrange repair themselves.

Decided that as i did the job ages ago and have had no recommendations from it I probably could live with him bad mouthing me to his friends....cos live is too short to worry.

thank you for all your opinions

chris

 

[kilty55]

arghhhhhhhhhhhhhhhhhhh this guys a bleedin nightmare...just forget about him mate i doubt he has any friends to bad mouth you to

 

[Andy Allen]

i wouldn't of even gone round there in the first place, but your doing the right thing not getting involved..

 

[user123]

just to give you an update on this.

called round this morning to inspect the damage and price to repair, guy was as pleasant as can be.........then started haggling over the price claiming I WAS TRYING TO RIP HIM OFF bearing in mind all costs are being paid by flooring company.

Told him that that was the price but even if he offered me double money i would not be touching it and he will have to get the flooring company to arrange repair themselves.

Decided that as i did the job ages ago and have had no recommendations from it I probably could live with him bad mouthing me to his friends....cos live is too short to worry.

thank you for all your opinions

chris

Oh my God, that guy really takes the biscuit, he's not right in the head, is he? :lol: But well done, you got the best of both worlds, you tried, he failed, (again!!) all good for you, bad for him. Wow. Enjoy your weekend

 

[Bathfix Bob]

What is it with these people? Before I was in the trade and visiting houses and meeting people I thought I understood what makes people tick, how to deal with them and what their motives were.

It turns out I DON'T know people at all and I will never understand what makes ceratin people behave in the way they do.

 

[Gazzer]

I wouldnt set foot in that house again myself. Once bitten etc etc

 

[CJ]

Wot a knob.............sorry, I just typed this quick, first thought that came into my head.

 

[The D]

:incazzato:tell him to do one.:incazzato:

 

[White Room]

The fact that you initialy had to use a solicitor to get your money states his attitude, some do it as a hobby by not paying...I would'nt have give him house room and then argues about the price for the repair...muppet.

I'm seething after reading this thread:mad2:

 

[The D]

just to give you an update on this.

called round this morning to inspect the damage and price to repair, guy was as pleasant as can be.........then started haggling over the price claiming I WAS TRYING TO RIP HIM OFF bearing in mind all costs are being paid by flooring company.

Told him that that was the price but even if he offered me double money i would not be touching it and he will have to get the flooring company to arrange repair themselves.

Decided that as i did the job ages ago and have had no recommendations from it I probably could live with him bad mouthing me to his friends....cos live is too short to worry.

thank you for all your opinions

chris

I would have gone on the morning and got the money of him and then told him to do one. See if he likes having to get a solicitor involved.

 

[The Legend; Phil Hobson RIP]

I think you did the right thing Chris

 

[CJ CERAMICS]

I would have gone on the morning and got the money of him and then told him to do one. See if he likes having to get a solicitor involved.

which id thought of that lol